Substrakt

Who We Are

At Substrakt, we believe in the power of arts and culture to enrich lives and unite society. Founded to harness digital technology for cultural experiences, we support organizations like theatres, museums, galleries, and music venues to reach broader audiences. Headquartered in Birmingham, UK, our team of over 40 passionate individuals collaborates with cultural institutions in the UK, North America, and Scandinavia.

We're not just another digital agency—we're cultural advocates who understand the unique challenges and opportunities facing arts organizations in the digital age. Our mission is to help cultural institutions thrive by making their work more accessible, engaging, and sustainable through thoughtful digital transformation.

What We Do

Substrakt offers digital consultancy, training, and bespoke solutions to cultural organizations.

Our comprehensive services include analytics, digital strategy, ticketing solutions, project management, and community events. We take a holistic approach to digital transformation, understanding that technology is only effective when it serves the broader mission of connecting people with culture.

We have partnered with prestigious clients such as PAC NYC, Folger Shakespeare Library, The National Theatre, and Santa Fe Opera, helping them enhance their digital presence and audience engagement. Whether it's optimizing ticketing systems, developing data-driven strategies, or creating digital experiences that bring performances to life online, we work alongside our clients as trusted partners in their success.

Working at Substrakt

Our culture is built on values of curiosity, compassion, and respect. We prioritize a supportive environment where everyone can thrive and do their best work. Diversity and inclusion are at the heart of our operations, ensuring all team members feel heard, valued, and empowered. We are committed to continuous improvement and creating a workplace where people can be themselves.

As a team working with arts and cultural organizations, we understand the importance of creativity, balance, and well-being. We practice what we preach by implementing progressive work policies that allow our team to bring their best selves to work while maintaining rich lives outside of it. Our 4-day work week is a testament to our belief that quality of work matters more than quantity of hours.

Team Benefits

Working at Substrakt comes with several perks that reflect our commitment to work-life balance and employee well-being:

Work-Life Balance

• 4 day week @ 80% salary: Work a condensed week with Fridays off, giving you an extra day every week for what matters most to you
• Remote work options: 100% remote working available, allowing you to work from anywhere
• Flexible working hours: Start and end times are flexible to accommodate your personal schedule and peak productivity hours
• Flexible working schedules: Including part-time and condensed hours options to suit your lifestyle

Time Off

• 25 days annual leave: Plus public holidays, giving you ample time to recharge
• Tenure reward: An additional day of leave for every two years of service
• Birthday day off: Celebrate your special day without using annual leave

Family Support

• Enhanced parental leave: Recently improved maternity, paternity, and adoption leave policies that support growing families

Professional Growth

• Professional Development allowance: Annual budget of £500 for books, courses, and training to support your career growth
• Dedicated development time: 6 days off per year specifically for learning and professional development

Health & Wellness

• Health plan/cashback scheme: Comprehensive coverage available for employees, their partners, and children
• Health & Wellbeing allowance: £50 monthly budget for activities that promote your physical and mental well-being
• Yoga class: Free weekly online yoga sessions to help you stay centered and healthy

At Substrakt, we believe that taking care of our team enables them to do their best work for the cultural organizations we serve. Our benefits package reflects our values and our commitment to being an employer that truly prioritizes people alongside purpose.