Hello Heat Pumps
Sustainable heating solutions with a focus on air source heat pump installation design for homeowners in Essex and Suffolk.
Who we are
Hello Heat Pumps is a dedicated installer and design firm specializing in air source heat pumps. Based in the UK, we help homeowners in Essex and Suffolk transition to low carbon heating solutions efficiently and effectively. Founded on principles of sustainability and quality, we have grown by delivering reliable installation services and practical, eco-friendly solutions.
Our team
Our team is composed of experienced professionals including installers, designers, and customer service experts. We work collaboratively to ensure that every project meets high standards of safety, efficiency, and customer satisfaction. Each team member brings unique skills and a commitment to learning, making us agile and responsive to new techniques and technologies. Through open communication and a shared passion for environmental responsibility, our close-knit team drives every project to success while maintaining a supportive work environment.
Our values and mission
At Hello Heat Pumps, our mission is to empower homeowners to adopt sustainable heating practices without compromising quality. We value integrity, efficiency, and accountability in all aspects of our work. Our core values include:
- Sustainability – delivering eco-friendly solutions that reduce carbon footprints,
- Quality – ensuring every installation upholds strict performance and safety standards,
- Innovation – continuously updating our methods and technologies,
- Customer Focus – placing client needs at the forefront of our operations, and
- Transparency – fostering clear, honest communication throughout our engagements. These principles guide our daily operations and reinforce our commitment to leading the transition to green energy.
Employee benefits
We are committed to supporting our staff by promoting a healthy work-life balance and career development. Our benefits include a reduced 36-hour work week that offers flexibility and ample personal time, remote work options to boost work-life balance, and a competitive vacation allowance of 25 days plus public holidays. Our streamlined scheduling policies and a supportive environment ensure that employees have the time and resources to thrive both personally and professionally. Joining Hello Heat Pumps means becoming part of a purpose-driven team dedicated to making a positive impact through sustainable practices.
