VP of Growth

About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

The Role

As the VP Growth, you will play a pivotal role in driving revenue generation and optimising processes across our global operations. You will have overarching responsibility for three key functions: Revenue Operations, Commercial/Legal, and Training & Enablement. Working closely with our Regional VPs and the VP of Marketing, you will lead initiatives to maximise sales effectiveness, streamline processes, and enhance revenue performance.

This role requires strong experience in Business Development, preferably within a global SaaS company and more specifically in a true enterprise sales environment.

Responsibilities

As the VP Growth, you will be responsible for:

Revenue Operations:

• Oversee and optimise Marketing, Sales, and Customer Success Systems to maximise efficiency and effectiveness.
• Develop and own template management processes to ensure consistency and scalability.
• Design customer pilot and implementation processes, including continuous refinement and testing to maintain best practice.
• Drive improvements in the contracting process, including contract negotiation p;aybooks and deal desk operations.
• Develop and maintain business case and pricing models to support sales efforts.
• Support Sales teams will ensuring CRM data is up to date to drive sales and pipeline performance and forecasting.

Training & Enablement:

• Enhance the demo experience to showcase the value proposition effectively.
• Own all sales enablement and partner with marketing to ensure all brand standards are met
• Develop and deliver internal training programs for Marketing, Sales, Commercial, and Customer Success teams.
• Create and maintain a comprehensive SaaS sales playbook to guide sales teams through the sales process effectively.

Collaboration:

• Work closely with our regional leaders across ANZ, North America, and UK / Europe to align strategies and tactics across geographies.
• Collaborate with the VP of Marketing to develop and execute integrated sales and marketing strategies.
• Partner with cross-functional teams to ensure alignment across Auror.

Leadership:

• Lead, develop, and inspire a high-performing team, including a Director of Commercial, Director of Revenue Operations, Customer Success Operations Manager, and Commercial Lawyer.
• Creating clear expectations for the team regarding performance, in terms of activities, outcomes, and the use of Auror systems, processes, and technologies.
• Attract and retain top talent by ensuring there is a positive and collaborative work environment that enables people to do their best work.

You’ll be reporting to Rhod Thomas, our Chief Customer Officer.

I am originally from Wales; with a love for rugby, rolling hills and good beer, the only other place in the world I was ever going to settle-down was going to be New Zealand! Even though I now call this place home, my background is in Management Consulting and I have been very fortunate that this has allowed me to work all over the world with a wide range of organisations. I have come to realise that working on challenging problems, having variety, and working with smart, driven people are really important for me to be happy and successful in work. Therefore, I thrive in collaborative environments, I love a good methodology and do my best thinking at a whiteboard with a pen in hand. Outside of work, I try to get out on the water as much as possible and am happiest with a fishing rod in hand, catching dinner for family and friends.

About you

• Proven track record of success in revenue operations, sales enablement, or related roles within the SaaS industry.
• Strong leadership and team management skills, with the ability to inspire and motivate others.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across functions and geographies.
• Analytical mindset with the ability to leverage data and insights to drive decision-making and optimise processes.
• Ability to thrive in a fast-paced, high-growth environment and adapt quickly to change.
• Strong understanding of the latest SaaS industry best practices, sales strategies and tools

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

With diversity and inclusion at the forefront of Auror’s guiding principles, we promote a culture that celebrates diversity and inclusiveness at Auror, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

What are the benefits like?

• Competitive salary range: Depending on level of experience of $210,000 - $249,000 (PL7)
• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days,  and up to three expert sessions paid for every year.
• Health Care Plan: From 1 April ‘24, Auror covers 100% of the cost of your individual health insurance plan.
• Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

What are the next steps?

If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below. We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you!

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.