Sales Development Representative

About Auror

At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $150 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand, we’re working with some of the best and largest retailers in the world across Australasia, North America, and the UK.

Auror connects people with intelligence to reduce crime. As a company, we’ve built a high-performing, positive culture with a focus on providing an inclusive environment for a diverse team. If you’re excited about reducing crime and building safer communities, for everyone, then we want you on our team.

The Role

We are seeking a Sales Development Representative to drive growth in our North America market. You will be focussed on selling our SaaS Retail Crime Intelligence Platform by developing new small and medium business prospects, and qualifying in-bounds and moving them through our sales process. You will report to the Sr. Director of Retail Solutions - North America, and work alongside our Sales, Marketing, Partnerships and Customer Success teams to grow our customer base.

To do this successfully, you will be:

• Handling in-bound queries including lead qualification (25%) and undertaking outbound lead creation (75%).
• Driving the entire sales process for small and medium-sized companies from prospecting through to opportunity development and deal closure, to post-sale kick-off with our Retail Partnerships and Customer Success team.
• Generating interest in Auror in target accounts to build a strong sales pipeline.
• Defining and improving on our prospect messaging.
• Collaborating with our Marketing, Partnerships and Customer Success Teams to ensure sales effectiveness as well as deliver an end-to-end, seamless customer experience from initial interaction to implementation.

This role reports to Kylene Jones, Sr. Director of Retail Solutions, North America

Over the past decade, I've worked globally (London, US, Australia and New Zealand) at start-ups and prior to that was a Management Consultant at Boston Consulting Group, and PwC. I am a generalist at heart, and love working with high-performing teams (hungry, humble and smart) to solve problems that help the community. And we are doing exactly that here at Auror. I love working for a company that is mission focussed, is making a difference and truly keeps communities and individuals safer every day. I’m excited that we are building our Sales function in North America and am looking forward to bringing on team players who want to win. Outside of work, you’ll find me outdoors, whether it’s hiking (US National parks are something else), skiing, surfing or swimming. I also love travelling with my husband and hosting friends at our place. You can check out my Linkedin profile here.

We’re looking for someone with the following:

• Bachelor’s Degree preferred.
• Self-starter, proactive, organized and self-sufficient team player.
• Customer-focused, creative, effective communicator in both written and verbal forms, and analytical by nature.
• Proven ability to build pipeline.
• Ability to learn a SaaS product and effectively communicate Auror’s value to potential customers.
• Self-starter who’s eager to learn while being a core part of building our business.
• Attention to detail.
• Love working in a fast-paced environment, take the initiative to learn and try new things, and share your findings with the team so that we can all learn from one another.
• Strong organizational skills.
• We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).
• Competitive Salary Range: Depending on level of experience $67,500 - $85,500 (IC2), plus commission
• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognize there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Health Care Plan (Medical, Dental & Vision): Auror covers 100% of the cost of your health insurance plan with United Healthcare & Metlife.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days and up to three expert sessions paid for every year.
• Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
• Making an impact: You’ll work to solve interesting problems and help us keep communities safe.

Next Steps

If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below.

We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you!

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.