Internal Communications Manager

Network Rail

We offer an optional compressed 4 day work week (35hrs)

  • 4 x 9hr days
  • ÂŁ36k - 39k per year
  • Hybird Remote, Milton Keynes

Only considering candidates who are eligible to work in Milton Keynes, UK ⚠️

Internal Communications Manager


Milton Keynes, GB

Department Name


About Network Rail

🌟 Join Our Team at Network Rail! 🌟

Are you ready to make a difference in people's lives? At Network Rail, we connect people and goods with where they need to be. Click here to watch our inspiring video to learn more about us!

We want to build a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we aim to make the most of the skills and expertise of our talented workforce. Together, we intend to create a safe and accessible railway for everyone. Discover more about the importance of diversity and inclusion at Network Rail by clicking here.

About our people and the recruitment process: we're an inclusive employer of choice and we welcome applications from everyone. We encourage our colleagues to work flexibly, If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

About the role

Are you a dynamic and creative communicator who loves crafting compelling messages that make an impact and change things for the better?We are looking for a passionate, driven person to join our internal communications team. You will be responsible for delivering high-quality communications, advising senior stakeholders and colleagues on internal and external communications matters and supporting the development and implementation of communication plans.

About the role (External)

What does the average day look like?

You’ll develop and deliver internal communications to deadlines with the appropriate tone, language, content and house-style to keep colleagues informed and help them to understand and act on business priorities. You’ll also develop and manage communications projects using data and insight tailored to target audiences so we can increase employee engagement, trust and understanding.

In this role, collaboration is key, and you'll work closely with our talented communications team to create standards, guides, and best practices – all aimed at delivering seamless and meaningful messages that resonate with everyone across our organization. Your project management skills will be put to use, helping you achieve goals, manage budgets, deliverables, and metrics with ease.

You'll have the opportunity to measure the effectiveness of our core internal communications channels, reporting on their performance and using this knowledge to continuously improve how we communicate. Being the supportive colleague that you are, you'll also provide training on key channels, ensuring everyone is equipped to stay connected.

You’ll help us maintain clear and inclusive communication guidelines, making sure that our colleagues always have the latest and most relevant information when they need it and how they want it.

There is ample opportunity to grow and develop in this role as a communicator as well as a leader, and we’ll offer you support, guidance and training along the way.

Join our team and be part of our journey to inspire and inform!

What essential skills and experiences are required?


·Excellent written communications skills

·Up-to-date knowledge of modern communication methodologies

·Comprehensive knowledge of research, insight and evaluation

·Excellent verbal communication and interpersonal skills

·Solid digital skills – proven ability to use, and influence others to try new channels and tools

·Ability to take complex information and create clear messages relevant to the audience

·Excellent organisation, planning and management skills

·Ability to create strategic campaign plans and processes

For a full list of the key accountabilities and the essential and desirable criteria, please see the attached Network Rail job description.

All CV’s will be reviewed against the essential criteria for this role. Should we receive a large volume of applicants, you may also be required to complete a short video interview as a further sifting exercise.

How to apply (External)

Duration: Permanent

These roles are based at The Quadrant, Milton Keynes, where you’ll be expected to work for at least two days a week. There is the opportunity for regular travel to other locations in the UK too.

Closing date: 29th January 2024. Late applications will not be accepted.

Interviews will be held W/C:  12th February & 19th February

Band & Salary: Band 4B - £35,582 - £40,029

If you have any questions about this role, or if you have an HR related questions or require any reasonable adjustments/modifications, please contact Recruitment Support: [email protected]


We own, repair and develop the railway infrastructure in England, Scotland and Wales.

Working Week

We offer an optional compressed 4 day work week (35hrs)

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️

Our Vacation Policy

We offer 28 days annual leave, plus public holidays

  • 37 days
  • 52 Fridays
  • 89 days off per year

Remote Working Policy

Some staff work fully on-site with other teams working hybrid remotely.

  • United Kingdom

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Flexible working hours
  • Generous parental leave
  • Childcare support
  • Equipment allowance
  • Professional Development Budget
  • Mental Health Support

Our Team

We're a team of 43k across 19 departments:

  • engineering
  • business development
  • information technology
  • operations
  • finance
  • support
  • education
  • human resources
  • +11 more teams

Desirable Skills and Experience

  • Written communication
  • Modern communication methods
  • Research, insight, evaluation
  • Verbal communication
  • Digital skills
  • Planning and management
  • Strategic campaign planning

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