Revealed: Intercom Software Engineer Salary & Benefits
Explore Intercom's software engineer salaries, benefits, and work-life balance. Find out how much you could earn and compare it to industry standards!
Intercom, renowned for its innovative customer communication platform, stands at the forefront of the tech industry, revolutionizing how businesses engage with customers. Central to Intercom's success are its software engineers, whose expertise and creativity fuel the development of cutting-edge solutions.
Join us as we delve into the compensation, benefits, and work culture that make Intercom an attractive destination for top-tier talent in software engineering.
Understanding Intercom Software Engineer Salaries
When seeking a new job, salary is one of the most important factors to consider. Intercom offers competitive wages for their software engineers. Let's delve into the details.
| Level | Level Name | Total Compensation | Base Salary | Stock (/yr) | Bonus |
|---|---|---|---|---|---|
| Product Engineer 1 | Entry Level | $66K | $65K | $800 | $0 |
| Product Engineer 2 | Mid Level | $79K | $75K | $3K | $430 |
| Product Engineer 3 | Senior Level | $102K | $94K | $8K | $109 |
| Senior Product Engineer | Lead Level | $137K | $109K | $27K | $1K |
These salaries are sourced from Levels. fyi.
Product Engineer 1 - Entry Level
The entry-level role, Product Engineer 1, earns a total compensation of $66K annually. This includes a base salary of $65K and stock options worth $800 annually.
Product Engineer 2 - Mid Level
The mid-level role, Product Engineer 2, has an annual compensation of $79K. This compensation includes a base salary of $75K, with stock options worth $3K and a bonus of $430.
Product Engineer 3 - Senior Level
Moving up the ladder, a Senior-level engineer, or Product Engineer 3, earns an annual compensation of $102K. The base salary is $94K, with $8K in stock options and a $109 bonus.
Senior Product Engineer - Lead Level
At the top, a Lead Level engineer, or Senior Product Engineer, receives a total annual compensation of $137K. This includes a base salary of $109K, a significant $27K in stock options, and a $1K bonus.
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Salary and Career Progression at Intercom
- Product Engineer 1 to Product Engineer 2:
- Salary Increase: From $66K to $79K annually.
- New Responsibilities: More independence in task completion, increased contribution to project planning.
- Product Engineer 2 to Product Engineer 3:
- Salary Increase: From $79K to $102K annually.
- New Responsibilities: Overseeing smaller projects, mentoring junior engineers, participating in recruitment.
- Product Engineer 3 to Senior Product Engineer:
- Salary Increase: From $102K to $137K annually.
- New Responsibilities: Led project teams, drove technical strategy and implemented high-level architectural decisions.
Location-Based Salary Variations for Intercom Software Engineers
Intercom, a global company, may offer varying salary scales to its software engineers based on location. Factors like local economic conditions, cost of living, and local industry standards may influence these salaries.
| Location | Average Base Salary |
|---|---|
| San Francisco, CA | $162K |
| London, United Kingdom | $128K |
| Dublin, Ireland | $89K |
Source: Interview Query
Top Benefits at Intercom
Intercom, an IT services industry leader, offers its employees a comprehensive benefits package. Here are the most compelling benefits:
- Health Insurance: Intercom ensures the health of its employees by providing comprehensive health insurance.
- Dental and Vision Insurance: Dental and vision insurance are also offered alongside general health coverage.
- Pet Insurance: Recognizing the importance of pets in their employees' lives, Intercom provides pet insurance.
- Health Savings Account (HSA): To assist in saving for healthcare costs, Intercom offers a Health Savings Account benefit.
- 401k: The company helps its employees prepare for retirement with a 401k plan.
- Generous Maternity and Paternity Leave: Intercom supports new parents by offering 26 weeks of maternity leave and six weeks of paternity leave.
- Sick Time and PTO: The company respects the need for personal time off and provides sick and vacation/personal days.
Source: Levels.fyi
Intercom's Vibrant Working Culture
Intercom's commitment to creating a vibrant working environment is evident in its high culture scores across various departments. Refer to the table below for a quick overview:
| Department | Work-Life Balance | Happiness | Culture Score |
|---|---|---|---|
| Operations | A+ | A+ | A+ |
| Design | -- | -- | A- |
| Sales | -- | -- | C+ |
| HR | C- | A+ | A- |
Operations, Design, and HR shine with A+ happiness scores, reflecting a delighted workforce. However, the C- work-life balance in the HR department suggests room for improvement. Despite this, the overall culture score across these departments remains impressive. This indicates that Intercom takes significant measures to ensure a positive working environment.
For a comprehensive insight into Intercom's work-life balance, you may visit Comparably.
Frequently Asked Questions
Q. How much do Product Engineers make at Intercom?
Source: Glassdoor
Product Engineers at Intercom earn a total compensation that ranges from $66K for entry-level to $139K for Senior Product Engineers.
Q. What is the average salary at Intercom?
Source: Glassdoor
The average salary at Intercom for a Product Engineer is approximately $96.5K. This is a rough estimate derived from the known salary brackets for Product Engineers.
Q. What is the highest salary offered as a Product Engineer at Intercom?
The highest salary offered to a Product Engineer at Intercom is $137K for the position of Senior Product Engineer.
Q. What are the most common skills required as a Product Engineer at Intercom?
As a Product Engineer at Intercom, it's vital to have expertise in 'customer support tools,' 'marketing automation,' and 'customer relationship management.' Skills in live chat, customer communication, and support automation are also highly beneficial.
Q. How much does an entry-level Product Engineer make at Intercom?
An entry-level Product Engineer at Intercom makes a total compensation of $66K.
Wrapping Up
Intercom presents a compelling package for software engineers, blending competitive salaries with a comprehensive array of benefits and a work culture that prioritizes innovation, collaboration, and employee well-being.
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