Senior Sailpoint Engineer

Senior Sailpoint Engineer (Remote Eligible)

Center 3 (19075), United States of America, McLean, Virginia

Senior SailPoint Engineer - Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers. At Capital One, you’ll be part of a big group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. We want you to be curious and ask “what if?”

Capital One started as an information strategy company that specialized in credit cards, and we have become one of the most impactful and disruptive players in the industry. We have grown to see ourselves as a technology company in consumer finance, with great opportunities for engineers who want to build innovative applications to give users smarter ways to save, transact, borrow, and invest their money, as we seek to disrupt the industry again.

As a Capital One SailPoint Engineer, you’ll work on a SailPoint identity platform to support Identity Access Management needs.

Responsibilities:

• Address end-user issues within SLAs by partnering with Delivery Teams
• Work with the user community to troubleshoot PROD issues and provide workarounds.
• Perform end to end RCAs when required for our IAM systems.
• Establish and implement a robust application monitoring process to make sure we have 24x7 alerting in place.
• Identify Provisioning failures in the environment and provide solutions
• Partner with internal teams to ensure support activities are aligned with the application designs.
• Establish Monitoring and Alerting for Key Controls, work with Audit teams to support Control walkthrough and evidence
• Identify opportunities for automation, evaluate new tools, and drive implementation of technology that creates value for the organization.
• Build strong relationships with customers, stakeholders, and team members
• Provide regular updates to the management team on project progress
• Perform User access certification activations and validations
• Provide support on Cert creation and Modifications on a daily basis.
• Assist with creating and updating Segregation of Duties matrix for IT roles.
• Assist with implementation and integration of IT RBAC roles within SailPoint.
• Support the rollout and onboarding of new applications
• Provide Bulk requests support to Users and application teams
• Perform ad hoc data requests and build operational reports
• Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents
• Operational support with change and incident management processes

Basic Qualifications:

• High school diploma, GED or equivalent certification
• At least 4 years of experience in Information Technology
• At least 4 years of experience in Java or Python
• At least 4 years of experience in Sailpoint or another Identity, Governance, and Administration (IGA) tool
• At least 1 year experience with cloud computing

Preferred Qualifications:

• Bachelor’s Degree
• 5+ years of experience supporting Java and SailPoint applications
• 5+ years of experience troubleshooting SailPoint workflows and customizations
• 3+ years of experience with Role Based Access Controls (RBAC)
• 3+ years of experience troubleshooting end user issues in Access Certifications
• 2+ years of experience with Amazon Web Services (AWS)
• ITIL Certification
• AWS Certification

Note: At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary Information for Remote (Regardless of Location): $140,000 - $159,800 for Prin Assoc, Cyber Technical. Candidates hired to work in other locations will be subject to the pay range associated with that location.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

This role is expected to accept applications for a minimum of 5 business days.

No agencies, please.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

Accommodation Request: If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected].

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One promotes a drug-free workplace.

Capital One is made up of several different entities. Any position posted in Canada is for Capital One Canada, in the United Kingdom is for Capital One Europe, and in the Philippines is for Capital One Philippines Service Corp. (COPSSC).