Senior Expert in Retail

We are embarking on a large-scale project with a leading technology company to develop an AI system with a deep understanding of the humanities. This part-time, fully remote project offers a unique opportunity to influence the role of AI in Retail.

As a Domain Team lead / Super Expert, your work will involve management and facilitation the success and integration of our expert team. Your contributions will eventually help shape an AI that educates, inspires curiosity, and promotes a deeper understanding of Retail sphere.

Toloka AI is a global tech company that delivers solutions to companies worldwide. We combine humans and technology to power AI with human insight. Our products provide access to human-powered data and are used by leading tech companies including Samsung, AliExpress, Bestplace, Handl, JetBrains, Leroy Merlin, Naver Labs, Replika, Trivago and many more.

• Overall domain Strategy: Shaping and advertising on topics, content and other improvements to deliver high quality data in projects
• Quality control of tasks performed by a domain experts team: Providing guidance on task-related questions; regularly reviewing completed work by experts; providing personalized feedback and discussing it based on quality checks
• Assistance in hiring and training new team members (domain experts)
• Regular participation in team life - assistance to domain experts in solving any emerging work issues, providing guidance on guideline, sharing expertise, as well as keeping experts informed about task availability
• Operational Monitoring and Reporting. Tracking the speed, quality, and productivity dynamics of the team and each domain expert as part of a weekly plan. Solving problems that negatively affect team performance
• Monitoring feedback from editors and labelers, curating and sharing exemplary work with the team
• Advanced studies or degree in International Economics and Foreign Trade. Providing your diploma is a plus.
• Proficiency in English ( B2+)
• Excellent communication and team-building skills. Operations Team Management is a plus (Operations, Service/Call Centers, up to 50 people)
• Good time-management skills
• Eagerness to learn new technologies and adapt to evolving project demands
• Be part of a significant project for a leading technology company, making a substantial impact on the future of AI
• Enjoy the flexibility of a part-time, remote role that accommodates your schedule
• Try your hand at an AI project and enrich your portfolio with new experiences
• Weekly Performance KPI based on Team performance