Senior Data Engineer

The Senior Data Engineer at Coconut Software will act as a technical lead for projects by designing, developing, and maintaining infrastructure that delivers accessible data to power decision-making. The growing Data Platform team will create, manage and evolve infrastructure and analytics solutions that turn data into knowledge.

This role has a strong focus on business outcomes and the relationship between departmental development goals and overall company goals. Coconut is looking for a Senior Data Engineer with experience designing intuitive and efficient data infrastructure, processes and products. From managing and evolving our data lake and continually optimizing its capabilities, to automation and scaling processes for the efficient transformation of data in batch, streaming, and machine learning pipelines, you will champion best practices for ensuring data security and protecting the quality of our datasets. You should have strong organizational, critical thinking, and communication skills.

YOU ARE FIRED UP TO:

• Be a key and reliable member of our small but mighty and aspirational data team
• Partner with our senior data experts to design, develop, and scale our data infrastructure to manage larger datasets and increasingly complex use cases
• Design, build and manage self-serve dashboards and views for users using business intelligence tools like Looker
• Explore and identify insights, and interpret trends or patterns in complex data sets
• Collaborate with the data engineering team to develop data collection, storage, and transformation strategies for downstream reporting and analytics
• Educate and support internal users and stakeholders to improve data literacy and data accessibility within the organization
• Participate in discussions on predictive model prototypes and ML algorithms
• Own documentation and definitions for data sources and metrics, ensuring users can reliably trust our data (including data catalogues, common business language, data nuance, and version tracking)
• Identify and troubleshoot data inconsistencies and implement measures to track and monitor the integrity of data and accuracy of reports

WHAT YOU BRING TO THE TEAM:

• 5 or more years Development experience including at least 3 years of experience with architecting and maintaining data solutions
• Thrives in a high autonomy environment and works with the team to direct energy and focus towards highest priority initiatives
• Proven ability to take initiative, be innovative, and take the lead on projects
• A successful history of manipulating, processing and extracting value from large disconnected datasets
• In-depth understanding of database management systems and ETL (Extract, transform, load) framework
• Mastery of relational databases (e.g. MariaDB, Postgres) and SQL
• Expert in query optimization, resource allocation and management (Terraform experience is a bonus), and data lake performance
• Experience with some elements of our tech stack (Python, dbt, Airflow, Databricks, Looker) and AWS cloud services: Redshift, DMS, RDS, EC2
• Your unique experiences in the data realm that we can benefit and learn from!

Our Investment in You:

• “Cabana Days” - our version of a flexible work week! T o enable our employees to do their best work, offering flexibility to prioritize what is important and to take time needed for rest and rejuvenation when possible based on business and operational needs.
• Ability to do your job in a supported, but still flexible environment;
• Supported professional development, learning & career opportunities - be supported in your growth journey!
• Regular 1:1 coaching with your leader and regular connection to a passionate executive team
• Work in a team big enough for growth but lean enough to make a real impact

A full range of benefits to keep you happy & healthy;

• Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate!
• Health & Dental Benefits, Virtual Care, & Disability top up
• Mental health online platform and counselling services
• WealthSimple GRSP & Matching
• Annual Wellness Benefit ($1000 per year)
• Opportunity to work remote - anywhere in Canada!
• Employee Options - everyone shares in our success!
• Internet Subsidy
• Tiki Bucks Incentive Program - means everyone is entitled to earn bonuses
• A People First Company - 4.6 rating on Glassdoor
• Recently named #4 on the Top 10 Best Workplaces in Canada

Who we are, and what we do:

Mission We believe in a world where advisors can create long lasting relationships with their customers and operate more efficiently.

Values C ollaboration. H onesty. E mpathy. E levate. R esilience. S ervice Excellence.

Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.

To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.

Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.

Some recent awards we're proud of include:

Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.