Account Manager for Construction SaaS

Ever wondered how it would be to revolutionise one of the least digitised industries in the market, alongside a growing and switched-on team? Read on!

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We are Shape.Construction!

We are digitising the largest and most fundamental industry in the world, the industry that literally builds the foundations of the civilisation we all depend on to spare us from a brutal hunter-gatherer life: CONSTRUCTION

It is one of the least digitised industries in the world but also the largest – 1 in 9 people globally work in the construction industry and it constitutes 11% of global GDP.

Improving construction strengthens the very foundation of human civilisation. ( Watch our short film about it).

We got our start as a high-end construction project management consultancy. As a consultancy, we are focused on genuinely upgrading the way construction projects are delivered. We then take the deep understanding of the projects we work on to develop construction management software products that anyone can use to deliver their projects better.

We are building a full suite of products one module at a time – kind of like office 365 but for construction management. ( Check out Shape, our construction management tech and watch this video about what we are doing)

The core of all this is our true secret sauce; people. We only recruit the very best both in capability and personality. We are deeply focused on designing a new type of organisation that is optimised for the flourishing of the people in the team first and foremost. People that join us develop fast as a whole person in ways they never imagined. ( Read more about our vision and mission).

This approach has allowed us to grow from just 2 people in 2017 to over 170 today (including consultancy) and we are still very much at the beginning! Joining us isn’t just some “job”, it is a transformative educational experience. We challenge you to be your best self in all aspects of life.

Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life:

• Connects us with meaningful relationships
• Inspires us to develop ourselves to become better humans
• Empowers us to pursue our own learning adventures

4 core values for a good life

We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.

We are achieving this vision through the following two missions:

1. To fully digitise the construction of human civilisation
2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society

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The Role

Purpose of the role

You will create, own and manage all our sales efforts, from strategy setting through to execution and development all with the aim of converting our free user base into commercial deals.

Team

Our Growth team is made up of our sales & marketing teams. Together, we tell our story to the world and build relationships with people who want to make construction projects more efficient.

Your top 5 responsibilities

1. Customer Retention and Growth: focus on retaining existing customers through exceptional service and understanding their evolving needs. Create opportunities for upselling and cross-selling within the existing client base to increase revenue
2. Integrate with the product team: Gather customer feedback to help the product team prioritise feature requests that customers need to enhance their outcomes
3. Build and develop your team: Lead, grow and develop our sales team, ensuring we stay focused, maintaining exceptional quality and having a lot of fun along the way. Maximise the development of your team personally and professionally
4. Establish scalable sales processes and systems: We like to document and design how we do things so that we can continuously improve. We are growing rapidly, and we need robustness in how we do things that keep pace with our expansion
5. Keep us on the cutting edge: Stay up to date with the latest industry news and sales tools and techniques to ensure we are staying ahead of the rest of the industry

Your Capabilities

You are a proven sales expert who knows how switch between being a project manager, leader, communicator, and doer to keep things moving in the right direction.

As an applicant, you should have

• Proven SaaS sales expertise: An excellent, rounded knowledge and understanding of all sales disciplines and techniques with deep knowledge in some areas and strong conceptual knowledge in the rest. Experience in SaaS is a must.
• Masterful Communication: A confident and clear communicator, able to work with subject matter experts to extract information related to complex subjects and convey these to a wide audience in a simple, easy to understand way

It would also be great if you are/have

• A construction background: deeply understanding the problems we solve from firsthand experience is highly valued.
• Developed teams from scratch: A proven track record of hiring, coaching and developing rising stars and exceeding growth targets through new sales initiatives

Laminar isn’t the place for you if any of the following is true:

• You want an easy, chilled-out role without much challenge
• You like to be the smartest person in the room
• You don’t like continuously receiving honest candid feedback
• You prefer to do your own thing rather than work with a team

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Salary and Benefits

Standard Stuff

• Competitive salary dependent on location and capability
• Paid Annual Leave 20 days in addition to 4 day weeks
• Pension (Match contribution up to 7%)
• Private health insurance
• Discretionary bonus scheme for all team members

The Life-Changing Stuff

• 4 Day Weeks: That’s right, 4 day weeks
• Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Shape exists
• Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Shape. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Shape, development is unbounded
• Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us
• A generous equity scheme: as a fast-growing consultancy as well as the fact we are building software this has a huge upside, particularly for people that stay with us through our growth

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Application

We get hundreds of applications so please ensure your CV is succinct. You will also be asked the following questions:

• Why do you want to join us?
• If you joined where do you think you could make the most impact and how?

We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders.

In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself.