Senior UX Researcher

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

We are a diverse and dynamic research organization, responsible for applying insights to influence design, product, and strategic business decisions. We’re passionate about crafting an outstanding research organization at Workday, known for delivering high quality, timely insights that help Workday deliver solutions that support thousands of employees around the world. Our team includes people from non-traditional research backgrounds, as well people from academia. We invite you to reach out and talk with us; we love research and researchers and genuinely celebrate the quirkiness that abounds across our diverse backgrounds - we’ve researched everything from authoritarian regimes to local food to software billions of people use every day. We’d love to add your research stories, too.

About the Role

As a Senior Researcher at Workday your focus will be on both big and small initiatives as well as long and near term decisions. You will be empowered to own and craft a research roadmap for your product area, working closely with product, design, and other stakeholders to ensure research efforts are aligned with priorities.

Our ideal candidate is comfortable in at least one research method and can demonstrate ability in several others. We are looking for someone who can illustrate skills connecting research insights to business and product solutions. We are looking for a researcher with a consistent record of executing research projects and delivering on high quality, impactful insights. Building and maintaining strong, purposeful relationships with design, product, engineering, and research partners is crucial. You can demonstrate experience leading complex research projects and mentoring more junior researchers.

Areas of responsibility include:

• Work closely with cross-functional teams to identify research needs and opportunities.
• Define a research strategy for a single product area that includes strategic and tactical research deliverables.
• Design and implement research using appropriate methods for the project, timelines, and business needs.
• Create durable research insights that align with user-centered design principles.
• Analyze data and findings to deliver actionable insights that inform business, product and design decisions.
• Socialize, collaborate, and present research work and findings to multiple teams and leaders, across the organization

About You

Basic Qualifications:

• 4+ years of professional experience conducting research ideally within an enterprise environment.
• 4+ years of professional experience with evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodology.
• 4+ years of experience with the product development process.
• Masters degree/PhD in anthropology, sociology, psychology, human-computer interaction (or other related field), or equivalent experience.

Other Qualifications:

• Track record of translating research into business impact.
• Effective interpersonal skills with experience presenting to diverse audiences.
• A flexible and effective influencing style.
• Ability to meet bold timelines.
• Self-starter and strong finisher with a positive demeanor.
• Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers.
• Ideally has experience conducting research for AI Experiences and Agents.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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