Third-Party Oversight Administrator

Career Family, Level & Title: Third-Party Oversight, Universal & Third-Party Oversight Administrator

Job Type: Permanent

Location- Dublin (Hybrid working)

Who are we?

We want to be the best place that any of our 7,400 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 business that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

Role Context:

The role reports directly to the Head of Outsourcing Oversight and will involve interaction with senior colleagues and stakeholders across different Group entities as well as third parties. A challenging but rewarding role, the successful candidate will gain knowledge of various areas within the business and will have an opportunity to develop a highly marketable skillset.

Role Purpose

As a Third-Party Oversight Administrator, you will work with the Third-Party Management and Oversight team to oversee Third Party activity in Ireland, UK, and Europe. The team is responsible for the implementation of the Outsourcing and Third-Party Management Framework. As part of this, the overall objectives of the role are:

Key Responsibilities:

• Support the operation of the Outsourcing & Third-Party Management Framework.
• Operation of key controls in the Third-Party Management Risk Policy.
• Gathering and analysis of Management Information (MI) relating to Third-Party Relationships.
• Delivery of appropriate MI, reporting as needed to the relevant Risk Management Committees, Projects and Board.
• Production of Third-Party Management reporting packs for governance meetings, evolving the packs to meet business needs.
• Provide check and challenge on MI reported to the oversight team by Relationship Managers across the business.
• Ensuring the internal Third-Party data base is up to date, allowing for preparation and annual submission of the outsourcing register to the Central Bank of Ireland.
• Work with the Procurement team to support the business owners in onboarding new third parties.
• Collation and tracking of all queries and issues through to resolution.
• Review and assess emerging legislation and regulatory updates against current processes. Track all changes through to delivery.

Required Skills and personal attributes:

• Relevant experience working with Third Parties.
• Understanding of the need for different approaches to be applied to oversight and management depending on the nature of the services involved, preferably gained through working in Financial Services Industry.
• Strong ability to quickly grasp, process and understand new concepts.
• Excellent communication and interpersonal skills with proven ability to work collaboratively.
• Able to find pragmatic solutions, seek improvements and adapt to changing situations.
• Knowledge of Microsoft Office (particularly PowerPoint, Word and Excel). Experienced in the production of slide decks, reports, and spreadsheets.
• Able to present information, verbally and in writing, in a clear and concise manner, with excellent attention to detail.
• Experienced in managing own workload under minimal supervision and taking responsibility for achieving results.

Personal Competencies

• Communication Skills
• Information Seeking
• Managing Information
• Analytical Skills
• Embrace Change

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

 If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us

We value diversity in our workforce and welcome enquiries from everyone.

• #LI-HYBRID
• #LI-SM2