Telesales Agent – German Speaking

Only considering candidates eligible to work in Madrid, Spain ⚠️

Careers

Telesales Agent – German Speaking

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Telesales Agent – German Speaking

Telesales Agent – German Speaking

corporate.lastminute.com

https://corporate.lastminute.com/careers/job/?id=744000103087775&jobName=Telesales%20Agent%20-%20German%20Speaking

The Company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.


Job Description

The job in brief:

Job Title -  Telesales Agent – German Speaking

Location-  Madrid

Working model– Hybrid from Madrid, Remote from Spain

Team-  You will join the Customer Service Team in the Telesales department

Level– Professional

Contract -  Permanent, full time (36 h/week)

What your impact will be

  • Handle inbound and outbound customer calls in French
  • Sell holiday packages

Job title:

Telesales Agent – German Speaking

Brand:

lastminute.com

Department:

Customer Service

Location:

Madrid, Spain

Contract:

Full-time

Main Language:

English

Qualifications
  • Your expertise:
    • Native German
    • Fluent level of Spanish
    • Thorough and meticulous with extreme attention to detail
    • Proactive team player
    • Self-motivated, tenacious, uses initiative and problem solver
    • Work to tight deadlines with a can-do attitude
    • Strong communicator internal / external
    • Work with commercial targets
    • excellent computer use

    Desirable

    • Oriented business results
    • Versatility
    • Previous experience in the travel context or sales
Additional Information

Perks of working with us:

How we work together:

  • An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
  • Shorter working week (36h as full time)
  • Possibility to work remotely up to 8 weeks a year throughout the Spanish territory and within the EU

How we learn together:

  • Access to e-learning platforms (e.g. Discovery) professional and managerial skills development training paths

Other perks:

  •  2 paid days off per year for volunteering purposes
  •  Occasional social events to foster connections among colleagues
  • Travel industry discounts and flash exclusive staff fares
  • We support our employees through life’s significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

  • HR interview (10-30 minutes)
  • 1st interview (Manager): soft skills + technical knowledge

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

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lastminute.comlastminute.com

European travel-tech leader offering dynamic holiday packages, flights, hotels and experiences in 40+ countries.

Working Week

We work a 4.5 day work week.

Our Vacation Policy

25 days annual leave plus local public holidays

Remote Working Policy

Hybrid model with offices in Chiasso, London, Madrid and option to work remotely across EU for part of the year.

  • Global
    10+ countries

Company Benefits

  • Private health insurance
  • Enhanced maternity/paternity leave
  • Annual off-sites & hackathons
  • Laptop of choice & home-office budget
  • Individual training budget
  • Performance bonus scheme
  • Employee assistance programme

Desirable Skills and Experience

  • Native German
  • Spanish fluency
  • Attention to detail
  • Proactive teamwork
  • Self-motivation
  • Problem solving
  • Deadline management
  • Communication
  • Commercial target achievement
  • Computer literacy

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