Telemarketer

LKA Recruitment

We are LKA Recruitment, a brand new recruitment agency based in Colchester, Essex. We have over 100 years combined experience in recruitment so are confident we can find the right job for you! We are based in the town centre, come and see us at Tribune House, 27 Sir Isaac's Walk, Colchester. Alternatively, call us on 01206 616695 or email [email protected]

Only considering candidates who are eligible to work in the UK ⚠️

Telemarketer

Salary £12p/h (20 hours per week) - £12,480 pro rata

Qualifications and Experience

  • Proven experience in telemarketing or a similar outbound calling role
  • Strong research skills with the ability to analyse data and identify key trends
  • A- C Grades (or equivalent) in Maths and English GCSE

Benefits

  • Private Healthcare
  • Flexible Working
  • EAP
  • 23 days annual leave (with a buy/sell AL scheme available) pro rata for part time
  • Enhanced Pension Contributions

Reporting To Business Development Manager

Location Remote Working, with 3-4 company wide meet ups per year at various locations across the UK.

Hours 20 hours per week (ideally worked 4 hours a day, 5 days per week but flexible for the right candidate)


The Company

Established in 2010, this Software company currently serves over 90% of the private Scottish factoring market in property management. They are passionate about customer service and ensuring that their product truly makes our client’s lives easier and more productive, and that they have an exceptional experience every time they are in contact.

They strongly believe that their success is down to the passion, dedication and talent of their people, and strive to ensure that they feel appreciated, valued and developed. Their people are spread all across the UK, with offices in Glasgow and Southampton. However, they make a concerted effort to ensure that everyone feels connected and supported, with daily huddles, 121s, along with regular all hands calls. In addition, we arrange companywide meet ups to ensure all our people can be together to build and strengthen those working relationships.


The Role

Our Telemarketer will be responsible for researching Ideal Customer Profiles (ICPs), identifying decision-makers within targeted businesses, and gathering essential information such as business size and best contact details. This role requires excellent communication skills, attention to detail, and the ability to navigate through conversations to extract relevant information.


The Person

Essential Attributes

Knowledge/Experience

  • Proven experience in telemarketing or a similar outbound calling role.
  • Strong research skills with the ability to analyse data and identify key trends.

Qualifications

  • A- C Grades (or equivalent) in Maths and English GCSE

Personal Attributes

  • Communication Skills: Excellent verbal communication skills with the ability to articulate product/service features and benefits.
  • Customer Focus: Customer-centric mindset with a focus on understanding and meeting customer needs.
  • Attention to Detail: High level of accuracy in recording and maintaining customer information.
  • Team Player: Ability to work collaboratively with the Sales team to achieve common goals.
  • Resilience: Resilience in handling rejection and overcoming challenges encountered during telemarketing activities.

Desirable Attributes

Knowledge/Experience

  • Experience within Property Management/PropTech
  • Working knowledge of a CRM system

Qualifications

  • Relevant degree

Career Progression

As a company they are passionate about the development of their people. They encourage staff to take time out each week to learn something new, and are always open to consider supporting our employees through professional qualifications to support them in delivering their role to the best possible standard.

Desirable Skills and Experience

  • Outbound Calling
  • Research Skills
  • Data Analysis
  • Communication Skills
  • Attention to Detail
  • Teamwork
  • Resilience

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