Technical Product Specialist

Joining an established business development team within the data division, your primary role will be supporting the Smart Data Product Development Manager with the operation & definition and delivery of enhancements to ElectraLink’s GoSmart product. You’ll work collaboratively and become an expert in a growing business so you can ensure project deliverables will add maximum value and contribute to our business strategy.

We can’t wait to meet you!

Clicking Apply Now will take you to our secure application portal, managed by a trusted third party on behalf of ElectraLink. Please see our privacy policy for more information about how we process your personal data.

What you will do

• Working closely with the Product Development Manager, you will be responsible managing and overseeing the day-to-day operation of our Smart Data Products.
• Partnering with our internal technical team as well as our external partners to ensure that we are meeting our customers needs.
• You’ll take the lead on core Technical tasks/activities such as internal product development, providing technical and business support for our clients and our implementation partners.
• You will need to be able to review Swagger and/or use Postman, Conduct, stakeholder interviews, business process modelling, data analysis, scaling products, stakeholder management, operational process development.
• You’ll be working within defined methodologies and processes to create artefacts as required (such as Business Model Canvas, Investment Appraisals, Agile user stories)

What you'll need

• Strong technical experience working in service/product operations
• Experience working as a technical or operational analyst within an Agile software development framework
• Familiarity with API documentation tools and platforms (e.g., Swagger, Postman)
• A good understanding of API technologies, RESTful architecture, and web services
• Experience working with Smart Metering data or DCC Adapter
• Experience working with third party providers to achieve desired outcomes
• Proficient in the use of JIRA
• Able to clearly document processes to suit business and technical audiences
• Experience collaborating with Solution Architects to ensure solutions devised meet the needs of the business
• Support the Project Managers as required by feeding into project and business readiness plans
• A good working knowledge of Business Analysis techniques
• Ability to work flexibly when reasonably required

What we offer:

• Hybrid/flexible working including a four-day week!
• Private healthcare for you and your family which includes pre-existing conditions
• Employee Assistance Programme, Mental Health Cover and trained colleagues acting as Mental Health First Aiders (MHFAs)
• Company bonus and annual pay reviews
• Annual training budget and quarterly reviews to support your professional development
• Electric vehicle salary sacrifice scheme
• 50% off Fitness First memberships
• Monthly social events organised by our Social Committee
• Open lines of communication throughout the business – your voice matters!
• Regular Employee Forum meetings to gather suggestions from the business on making ElectraLink an even better place to work
• An exciting, innovative and fast moving working environment
• A high challenge, high support environment

…and so much more!

Ready to apply?

We can’t wait to meet you. Get in touch with our recruitment team today!

• Share on facebook
• Share on Linkedin
• Share on Twitter
• [Share on Mail](mailto:?subject=Technical Product Specialist&body=https://www.electralink.co.uk/jobs/technical-product-specialist/ "Email")