Team Lead, Internal Controls Assurance

QBE Insurance Group

We offer a range of options to support your work/life balance, including flexible start and finish times, part-time work, job sharing, 9 day fortnight and flexible leave options.

Only considering candidates eligible to work in Cebu or Manila, Philippines ⚠️

Primary Details

Time Type: Full time

Worker Type: Employee

Based in Manila and/or Cebu and reporting to the Manager, Internal Controls Assurance, this role will have direct reports and comes with people management responsibilities and leadership position in executing Global ICA testing and other engagements primarily across the Global Finance to provide assessment on the adequacy, efficiency, and effectiveness of financial accounting and reporting internal controls on a timely and periodic basis. A deep understanding of IT general controls and very good knowledge of other IT operational processes and technologies, relating to IT governance, strategy and architecture, application development and maintenance, infrastructure/service management and information security is required.

Whilst supervising his/her respective controls assurance team, he/she is also expected to provide support across all teams within the ICA Team when able and needed.

The role requires at least eight years working experience in a relevant role and preferably a Certified Information Systems Auditor (CISA), Certified Internal Auditor, and/or Certified Public Accountant (CPA).

Also, this role has a dotted (matrix) reporting line into the Head of Group Finance Operational Risk & Assurance.

Primary Responsibilities

  • Develop and monitor an effective and risk-based test plan to appropriately determine nature, timing, and extent of work in accordance with the Global ICA framework and operating guidance. [Strategy and Planning]
  • Develop and/or support implementation of Global ICA initiatives to drive continuous improvement in the efficiency and quality of work. [Strategy and Planning]
  • Manage time and resources efficiently and effectively in delivering Global ICA testing and other engagements such as special investigation reviews and ad-hoc requests by management. [Strategy and Planning]
  • Support the Manager, Internal Controls Assurance, and Senior Manager, Financial Controls Assurance, in developing, implementing, and monitoring key performance indicators (KPIs) and other measures for individual, team, and functional performance evaluation of the Global ICA’s GSSC staff. [Policy, Process, and Procedures]
  • Develop and maintain effective ongoing working relationships within the Global Finance community and other stakeholders to understand needs and manage expectations. [Customer Focus]
  • Collaborate with key stakeholders in evaluating business operations and processes. [Customer Focus]
  • Assume primary responsibility for the respective divisional or functional support teams and act as subject matter expert for the Global ICA. [Technical Performance]
  • Review and finalize testing findings for inclusion in the final ICA report and recording of issues in Insight. [Technical Performance]
  • Self-management of career development and training. [Leadership/People Management]
  • Lead controls assurance teams as role model in coaching and developing others to ensure a high standard of performance. [Leadership/People Management]
  • Supervise direct reports for compliance with Global ICA and QBE policies and procedures in the course of work, including the provision of on-the-job training and review of work performed. [Leadership/People Management]

Required Education - Bachelor's Degree or equivalent combination of education and work experience

Required Experience - 8 years relevant experience in IT and Finance

Required Licenses/Certifications - Certified Information Systems Auditor (CISA), Certified Internal Auditor, and/or Certified Public Accountant (CPA).

Preferred Competencies/Skills

  • Ability to work independently, with limited direction and guidance, and provide appropriate coaching to other Global ICA members.
  • Ability to effectively lead and motivate a team and take charge of direct reports’ professional development and wellbeing.
  • Strong verbal and written communication skills to effectively communicate with management and global stakeholders.
  • Ability to persuade others, sell ideas and, obtain management buy-in for constructive change.
  • Advanced analytical and critical thinking skills
  • Ability to deliver multiple engagements and work with a diverse team.
  • Adaptable to change and able to work in a dynamic environment.
  • Advanced knowledge and use of desktop applications, including data analysis tools.

Preferred Education - Bachelor's Degree or equivalent combination of education and work experience

Preferred Education Specifics - Accountancy, Internal Auditing, Finance, and/or Information Technology

Preferred Experience - Seven to eight years relevant experience in IT and Finance audit or similar assurance role

Preferred Licenses/Certifications - Certified Information Systems Auditor (CISA), Certified Internal Auditor, Certified Public Accountant (CPA), and/or other globally recognized certifications.

Preferred Knowledge

  • In depth knowledge of an IT process or technology specialist, IT audit processes and approaches.
  • Very good knowledge of other IT operational processes and technologies, relating to IT Governance, Strategy and Architecture, Application Development and Maintenance, Infrastructure/ Service management and Information Security.
  • Very good understanding of the IT industry, internal audit principles, and risk management principles.
  • Very good understanding of IT frameworks including COBIT, ITIL, ISO27001, NIST, etc.
  • Strong understanding of the IT industry, internal audit principles, and risk management principles.
  • Very good understanding of aspects of accounting and financial reporting, regulatory environment, including basic compliance obligations.
  • Good understanding IFRS accounting and financial reporting, audit standards, and governance frameworks.
  • Data analytics.
  • Strong understanding of risk and internal control concepts, relating to insurance business processes, BPO in general, and risk management.
  • Prior industry experience in financial services and insurance.

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

  • We are customer-focused
  • We are technical experts
  • We are inclusive
  • We are fast-paced
  • We are courageous
  • We are accountable
  • We are a team

All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type - Manager

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Insurance Groupqbe.com

Global insurance leader with operations in 28 countries.

Working Week

We offer a range of options to support your work/life balance, including flexible start and finish times, part-time work, job sharing, 9 day fortnight and flexible leave options.

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️
    Fri

Our Vacation Policy

We offer 31 days of PTO, including annual leave and additional flexible leave options

Remote Working Policy

We offer a hybrid remote working model.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Generous parental leave
  • Dentalcare
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Yearly bonuses
  • Mental Health Support

Our Team

We're a team of 14k across 19 departments:

  • business development
    490
  • finance
    488
  • engineering
    355
  • support
    278
  • information technology
    230
  • operations
    210
  • consulting
    170
  • human resources
    153
  • accounting
    97
  • +10 more teams

Desirable Skills and Experience

  • COBIT
  • ITIL
  • ISO27001
  • NIST
  • IT general controls
  • IT operational processes
  • IT governance
  • IT strategy
  • IT architecture
  • Application development
  • Infrastructure management
  • Information security
  • Data analytics
  • Risk management
  • Financial reporting

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