Posted 3 days ago
Fully remote W2 position; 4-day workweek; PTO & healthcare benefits; part-time or full-time based on your availability
RESPONSIBILITIES
This position takes ownership of client websites, client email/SMS marketing, and client relationships, with a focus on Shopify and Klaviyo.
Most of our clients are small family farms, food hubs, and other local food businesses who need our help building their image, being found online, and increasing their sales. We also serve local food non-profits, government agencies, and partner-based initiatives with more communication-oriented needs (think buy-local campaigns, farm to school, state food charters, etc.).
We’re a tiny, efficient team, so each of us works directly with clients, and there’s much less division of labor than you would find in a typical agency.
Responsibilities will include:
Execute Shopify and Klaviyo projects hands-on. This can range from setting up basic storefronts to more complex sites with apps, custom liquid, etc. (Your teammates will pitch in with copywriting and graphic design, if needed.) Answer inquiries from current and prospective clients when Shopify and Klaviyo are involved. Develop scopes of work. Serve as primary Project Manager: map out steps, import and customize templated tasks (Clickup), manage project timelines, coordinate items needed from clients, and manage ongoing client communication. Play a role in ongoing improvement of internal processes, task templates, and documentation. Collaborate with team to support Grapevine’s own marketing and development of packages and service lines. Depending on the interest and experience this person has, there will also be an opportunity to expand the role to other areas.
We want to create opportunities for fulfilling work and ongoing growth for every teammate. We’re always interested to hear what ideas you have for your role to expand or evolve as you grow professionally. We’re a small team so there can be a lot of crossover work, based on your skills (see bonus skills below).
QUALIFICATIONS
The ideal candidate is a creative critical thinker who enjoys getting to know clients. If you appreciate having processes and systems in place, relish digging in to solve a challenge, and enjoy taking charge and knocking out tasks and projects, you’ll probably love it here. If you struggle with focus, motivation, or procrastination, this is not the job for you.
Essential Qualifications
Solid professional experience in Shopify, including all backend configuration; Liquid, HTML, CSS; theme customization; in-depth app research and customization; thorough testing and troubleshooting; Shopify reporting Solid professional experience in Klaviyo or another email automation platform, including account setup, managing lists and segments, and developing flows (SMS experience is a plus) Skilled at problem-solving and coming up with creative solutions Project management/account management experience, including running meetings; proactive communication; and the ability to think through project steps, plan tasks, and anticipate ripple effects or related needs Strong ambition, enthusiasm, and client service mindset
Because Grapevine team members can work from anywhere, they need reliable high-speed wifi; a space and schedule that enable blocks of uninterrupted time to focus on work; the self-discipline to be productive on their own; and a professional background view for client video conferencing.
Preference will be given to candidates with passion and/or experience in farming or local food.
Potential Crossover Roles - Bonus Qualifications
This laundry list represents the broad range of possible crossover roles. Experience in any of these is a bonus, but is not required!
Copywriting Drip, Mailchimp, SimpleTexting, YetiText, other email/SMS platforms Google Analytics (GA4) Google Merchant Center Graphic design GrazeCart, Farmigo, Local Food Marketplace, and/or other local food e-commerce platforms Local food, farming, food systems work Looker Studio Marketing strategy, planning, & metrics Other marketing skills (advertising, brand development, social media…) Specifying projects and developing scopes of work (This is essential to the role, but we’ll teach you if you don’t have experience.) SEO Square POS Square Online Squarespace Website design Wordpress
We’re a small company, so we seek out team members with diverse skill sets. We’d love to hear about what other unique skills you would bring to this position! (Meet our team.)
COMPENSATION & BENEFITS
This fully remote W2 position pays $30-36/hour:
$30/hour represents all essential qualifications $33/hour represents half of the items listed below $36/hour represents all essential qualifications with multiple Shopify sites under your belt; extensive app experience with live examples (think customized subscriptions, build your own box, multiple apps working together, etc.); live custom coding examples; experience scoping projects, developing quotes, and managing budgets; comprehensive Klaviyo experience with successful custom email/sms flows in place; one or more bonus skills; exposure to and understanding of local food/farm arena
This position requires 28 - 40 hours per week, based on your availability, the diversity of your skill set, and the range of project types that you can take on independently.
Teammates working at least 29 hours/week will be eligible for the health insurance package we’re launching in November 2024 (details coming soon).
We all work remotely, and our official work week is 4 days, Monday - Thursday, with the understanding some of us may need to work 2 - 6 Fridays per year as needed (e.g. a challenging project, or because a great client needs us and we want to take good care of them, etc.).
Unlike salaried positions, you’re paid for every hour you work, and you’ll choose your max hours per week in order to maintain work-life balance. Additional benefits include 2 weeks PTO (or equivalent if you work < 40 hours), a very flexible unpaid time off policy, and learning opportunities.
We developed a unique system that integrates with our project management tool to automatically calculate profit per project (based on hours input and other expenses), so your contribution to the bottom line can always be calculated objectively. This makes it easy for the company to reward a high level of productivity, and to justly recognize the increased efficiency that develops over time as you build your experience.
Check out insights from our team about what it’s like to work at Grapevine.
OPPORTUNITIES FOR GROWTH
We want to create opportunities for fulfilling work and ongoing growth for every teammate. We’re always interested to hear what ideas you have for your role to expand or evolve as you grow professionally. Future opportunities on our radar now include operations management, team leadership, and leading the launch of a sister company.
Read more, including team insights and client testimonials, on our website!
