Senior Instructional Designer

ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.

Only considering candidates eligible to work in the USA ⚠️

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Senior Instructional Designer

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Diversity & Inclusion, is simply who we are and what we do.

ICF seeks an experienced Instructional Designer to provide federal grants financial management training and technical assistance (TTA). In this role, you will support U.S. Department of Justice, Office of Justice Programs (OJP) grantees to build financial management capacity and infrastructure to improve financial management of federal awards to support victim services, criminal justice, juvenile justice, and justice research programs. The successful candidate will have experience developing creative and engaging virtual and in-person resources and trainings. You will work both independently and as part of a larger learning and development team collaborating closely with subject matter experts in the justice, victim services, and grants/financial management fields.

THIS IS AN ON-CALL, part-time hours position based on project needs.

We are open to supporting 100% remote work anywhere within the US. Applicants should have the ability and willingness to travel.

This position requires obtaining a Public Trust Clearance PRIOR to start date.

Key Responsibilities

  • Identify learning and content development needs based on needs assessments, research, and input from stakeholders and clients.
  • Write, develop, and design instructionally sound, dynamic, accessible learning content focused grants/financial management topics for criminal justice, juvenile justice, and victim services professionals in collaboration with SMEs.
  • Develop learning objectives, assessments, course outlines, learning activities, case studies, job aids, and reference materials for training delivery.
  • Create learning content in a Content Management System by using storyboards, scripts, and course video content using software such as Storyline.
  • Develop instructional media materials including slides, graphics, and audio to support instruction.
  • Collaborate with subject matter experts to develop content and ensure content accuracy and relevance in these key areas, including integrating edits and feedback from subject matter experts and other stakeholders.
  • Use a variety of content creation and design tools to produce impactful and engaging learning in multiple modalities, including PowerPoint presentations, PDFs, e-learning courses, and live webinars.
  • Adapt content to cater to diverse learning styles and needs.
  • Participate in the development and review of products for adherence to style and storyboard guidelines, writing standards, course/task flow, and designing for standards such as SCORM conformance and Section 508 compliance.

Basic Qualifications

  • M.A. or M.Ed. in Instructional Design, Adult Education, Distance Learning, or related field from an accredited institution.
  • Minimum 6 years of work experience in learning/training with proven experience as an Instructional Designer designing and managing virtual and in-person training projects as well as the management of large-scale databases such as an LMS, extracting data, compiling reports, and providing excellent customer service.
  • US citizenship required by federal government contract.
  • This position requires a Public Trust security clearance. Applicants will be subject to a government security investigation to obtain clearance before the start date.

Additional Qualifications We Expect You To Have

  • Knowledge of best practices in design principles (ADDIE, graphic design, layouts, distribution methods, etc.) and live webinar support/production.
  • Experience working with diverse communities.
  • Knowledge of the application of adult learning principles.
  • Ability to scale and adapt content based on level of learner and their experience.
  • Experience with one or more LMSs. Knowledge of SAP Litmos is a plus (uploading content, creating data reports).
  • Ability to bring together text, images, video, and audio in both traditional and e-learning trainings to develop scenario-based materials.
  • Knowledge of 508 compliance.
  • Knowledge of Articulate Storyline 360, Articulate Storyline Rise, PowerPoint, Photoshop, Camtasia (or Adobe Premiere or other video authoring tool), other Adobe tools (Illustrator/InDesign) are a plus.
  • Experienced with Microsoft Office 365 products, functions, and utilization in remote product development.

Preferred Skills/Experience

  • Familiarity with federal grants/financial management topics.
  • Experience in the field of victims’ rights and services or juvenile/criminal justice.
  • Familiarity with victim-centered, trauma-informed approaches.
  • Knowledge and applicability of Section 508 compliance.
  • Familiarity with SAP Litmos or other similar LMS.
  • Familiarity with delivering live webinars/events.
  • Understanding of how to incorporate the principles of diversity, inclusivity, and cultural humility across all aspects of their work.
  • Project Management Certification (preferred but not required).

Professional Skills You Will Use In This Role

  • Possesses excellent oral, interpersonal, and written communication skills.
  • Ability to engage audiences and communicate effectively in a virtual space.
  • Strong attention to detail, problem-solving, and decision-making capabilities.
  • Adaptable team player with the ability to handle multiple priorities in a fast-paced, evolving environment to meet client needs while managing competing tasks.
  • Comfortable serving as a resource and providing input to a senior management team, as needed.
  • Ability to work collaboratively across TTA providers, the government client, subject matter experts, and project partners.
  • Experience collaborating on live events within Zoom, or similar platform.
  • Demonstrated outstanding level of professionalism in providing client support, including the ability to exercise good judgment, discretion, tact, and diplomacy.
  • Sound business ethics, including the protection of proprietary and confidential information.
  • Problem-solving skills with the ability to analyze situations, identify existing or potential problems, and recommend solutions.
  • Effective time-management skills with an emphasis on quality and timely completion of tasks.
  • Ability to work independently and collaboratively with minimal supervision.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

For more information, please read our EEO & AA policy at cf.com/legal/equal-employment-opportunity.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement at ol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_formattedESQA508c.pdf, or our benefit offerings which are included in the Transparency in Benefits Coverage Act at cf.com/legal/equal-employment-opportunity.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: $63,511.00 - $107,968.00

Location: Nationwide Remote Office (US99)

ICFicf.com

We make big things possible for our clients.

Working Week

We hire for flexible part time roles.

Remote Working Policy

We work fully remotely

Our Team

We're a team of 11k across 19 departments:

  • engineering
    704
  • consulting
    527
  • business development
    316
  • human resources
    183
  • finance
    181
  • operations
    174
  • education
    161
  • data science
    155
  • information technology
    144
  • marketing
    136
  • media and commmunication
    106
  • +8 more teams

Desirable Skills and Experience

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