Senior Analyst, People Analytics

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world’s largest resale platforms for women’s and kids’ apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. In 2018, we extended our platform with ThredUp’s Resale-As-A-Service (RaaSⓇ), which facilitates modern resale for a number of the world’s leading brands and retailers. ThredUp has processed over 125 million unique secondhand items from 35,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

How You Will Make An Impact

As the Sr. Analyst, People Analytics, you will own and refine ThredUp’s people analytics strategy, develop actionable workforce insights, and optimize our recruiting system to enhance hiring efficiency and decision-making. This role sits at the intersection of People data strategy, workforce analytics, and talent acquisition technology, making a measurable impact on business outcomes and employee experience.  The Sr. Analyst, People Analytics reports to the VP, People Operations and Total Rewards and partners closely with the People Operations Team as well as Operations Leadership.

In This Role You’ll Get To:

People Analytics & Workforce Insights

• Develop and execute a short and long-term roadmap for people analytics, ensuring consistency in data collection, definitions, metrics, and reporting.
• Uncover insights into the ideal talent profile for ThredUp and identify trends impacting retention.  Recommend hiring strategy refinement to improve workforce planning, employee engagement and longevity of the best performers.
• Manage regular reporting and dashboards for headcount, turnover, and talent acquisition metrics, delivering not just the numbers but the insightful stories contained within.
• Model and measure the cost of potential programs and assess the effectiveness of current people programs and initiatives.

Recruiting Systems & Process Optimization

• Partner with the Talent Acquisition team to leverage data for improving sourcing strategies, hiring efficiency, and candidate experience.
• Own and optimize ThredUp’s recruiting system, Phenom, to enhance recruiter and hiring manager experience.  Responsible for the evolution of our talent assessment process and strategy.
• Implement automation and AI-driven insights to streamline recruiting operations.

Compensation Execution

• Support the VP, People Operations & Total Rewards in bi-annual market reviews to ensure competitive and equitable compensation practices.
• Manage survey participation data inputs and own benchmarking of new roles.
• Stay current on trends in hourly pay and analyze the competitiveness and effectiveness of our programs.  Evaluate data sources and methodologies to optimize compensation strategies.

What We’re Looking For:

• 5+ years of experience in people analytics with additional experience in compensation as a plus.
• Strong understanding of the employee lifecycle, especially recruiting.
• Experience with large-scale data management, data structures, and data schemas (i.e., relational database structures).
• Prior experience as the owner or administrator of an HR system, analytics platform, or recruiting technology preferred.  Experience with Phenom preferred.
• Strong analytic skills with the ability to extract, collect, organize, analyze, and interpret trends or patterns in complex data sets.
• Passion for AI and emerging technologies that empower the People Team to drive innovation and find efficiencies.
• Experience building tables in a cloud-based solution and SQL preferred.
• Workday experience preferred.

If you’re passionate about leveraging data to shape workforce planning, talent acquisition systems, and employee experience strategies, we’d love to hear from you!

At ThredUp your base pay is one part of your total compensation package. This role pays between $130,000 and $150,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What We Offer:

• 4-day work week, with Fridays off
• Hybrid work environment: 3 days in the office and 1 day remote each week
• Competitive salary (we leverage market data)
• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
• Employee stock purchase plan
• Flexible PTO (take the time you need) + 13 company holidays
• Paid Sabbatical after 3 years of full time employment
• Generous paid parental leave for new mothers and fathers
• Medical, dental, vision, 401k, life and disability insurance offered
• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email [email protected] the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.