RI Technician

QBE Insurance Group

We offer a range of options to support your work/life balance, including flexible start and finish times, part-time work, job sharing, 9 day fortnight and flexible leave options.

Only considering candidates eligible to work in London, UK ⚠️

Primary Details

Time Type: Full time

Worker Type: Employee

RI Technician


Permanent (Hybrid)

At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries.

The Opportunity

We have an exciting opportunity for an RI Technician to join our RI Operations team on a full-time, permanent basis. With global exposure across complex reinsurance programs, broad risks and multi-line products this role will partner across the business gaining a variety of exposure.

Your new role

Reporting to the Facultative Reinsurance Team Leader, you will be preparing and arranging Facultative premium settlements and analysing inwards claims data to facilitate the preparation of Facultative Reinsurance Recoveries.

Other responsibilities:

  • Working with underwriters to obtain contract details promptly.
  • Respond to Broker and Reinsurer queries relating to premium settlements and claims recoveries.
  • Liaising with Claims team to obtain loss reports for reinsurance recoveries.
  • Assist and support the wider team during the implementation of a new reinsurance system.
  • Enter RI policies on internal Reinsurance systems ensuring premiums are paid in a timely manner.
  • Develop and maintain relationships with stakeholders, specifically Re-insurers, Brokers, Underwriters and Claims Teams.
  • Support the work of the credit control team to ensure timely receipt of recoveries.
  • Perform peer review for tasks completed by the Offshore reinsurance team.
  • Capturing cover note information on reinsurance systems to ensure that all correct details are logged
  • Ensure that high standards of service are maintained and improved upon
  • Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives

About you

We would love to hear from you should you have advanced Excel and Word skills, you are eager to learn new skills and expand your knowledge within insurance world.

Skills you'll need:

  • Knowledge of business processes, good interpersonal and communication skills.
  • Organizational and analytical skills, and the ability to prioritize work.
  • Knowledge of Reinsurance business (advantageous)
  • Experience using Genius and/or IRIS (advantageous)
  • Experience using Prima XL, Duck Creek XL and/or DCXL (advantageous)

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage.

That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.


Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include.

Employer of the Year 2022****Winner – Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent.

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange,

QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty, and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium, and large customer base.

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.

APPLY NOW and let’s make it happen!

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Insurance Groupqbe.com

Global insurance leader with operations in 28 countries.

Working Week

We offer a range of options to support your work/life balance, including flexible start and finish times, part-time work, job sharing, 9 day fortnight and flexible leave options.

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️

Our Vacation Policy

We offer 31 days of PTO, including annual leave and additional flexible leave options

Remote Working Policy

We offer a hybrid remote working model.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Generous parental leave
  • Dentalcare
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Yearly bonuses
  • Mental Health Support

Our Team

We're a team of 14k across 19 departments:

  • business development
  • finance
  • engineering
  • support
  • information technology
  • operations
  • consulting
  • human resources
  • accounting
  • +10 more teams

Desirable Skills and Experience

  • Genius
  • IRIS
  • Prima XL
  • Duck Creek XL
  • DCXL
  • Advanced Excel
  • Advanced Word
  • Business processes
  • Interpersonal skills
  • Communication skills
  • Organizational skills
  • Analytical skills
  • Prioritizing work
  • Reinsurance knowledge

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