Revenue Operations Manager

DNSFilter is revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a Senior Manager, Revenue Operations to oversee critical business processes that drive revenue growth and operational efficiency across the sales lifecycle. This role will serve as the strategic link between Sales, Finance, and Operations teams to ensure seamless deal execution, pricing optimization, and revenue recognition.

Eligible candidates have and can work successfully in a remote environment and are familiar with working in a fast-paced, hyper-growth SaaS start-up. This is a full-time remote role and is open to candidates in the United States and/or Canada with the ability to work 8-5 ET.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

Requirements:

• Experience across sales operations, finance, and revenue management.
• Experience reviewing and implementing complex and non-standard contracts.
• Experience in both product-led growth and enterprise-sized deals.
• Experience optimizing the entire revenue process.
• Experience redesigning processes for scalable growth.
• Can work in a mostly EST environment.
• Experience working remotely.
• Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future.

Bonus points for:

• Experience with SaaS business models.
• Experience with subscription billing systems.

At DNSFilter You Will:

• Manage the Deal Desk function, ensuring all transactions meet company standards and legal requirements.
• Develop and implement deal strategy frameworks, review proposed deals for compliance and profitability.
• Work with the Customer Success team to coordinate and execute customer renewal forecasting processes, identifying at-risk accounts and growth opportunities.
• Lead pricing initiatives, including developing pricing models, and packaging, and serving on the pricing committee.
• Work with Sales and Rev Ops leadership to design and administer sales quota structures, commission plans, SPIFFs, and other incentive programs.
• Generate accurate attainment reports to track sales performance against targets.
• Oversee the book-to-bill-to-fill process, assessing current processes and defining improvements to the billing processes. This includes managing the billing solution, creating subscription plans, applying credits, managing billing exceptions, and working with the product team to streamline “self-service” processes.
• Participate in interviews.

We Offer:

• A 100% work-from-home position with a company that values and fosters personal and professional growth
• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance - not just time in the chair.  You help us grow, we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Flexible Fridays
• Paid company-wide week off at the end of each year
• Flexible Vacation policy
• Awesome company swag
• Home office buildout allowance
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in Cancun!

DNSFilter is a pay-for-performance organization, which means there is the opportunity to advance your compensation with performance over time. The hiring base pay is dependent upon many factors such as level, function, training, transferable skills, work experience, business needs, and/or geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.

U.S. hiring salary range

$135,000—$145,000 USD