Revenue Operations Manager

Beacon

Beacon offers a four-day work week with a focus on efficiency and a healthy work-life balance (Mon-Thurs, 32hrs)

Only considering candidates who are eligible to work in London, UK ⚠️

About Beacon

At Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference.

Chris and David founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles.

Now over 700 innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here.

We have doing good at the core of our mission, but we're also profitable, privately owned, and our goals are for long term sustainable growth.

At Beacon we're building a great brand on top of a great product that our customers love. In a recent survey by Fundraising magazine we were rated 4.9/5 for customer service, and 100% of our customers would recommend us. This is what product-market fit feels like - it's time to grow!

Responsibilities

You’ll be joining our small but growing sales & marketing team of 6 people, helping to streamline our revenue operations end-to-end to make us as efficient as possible, and give potential Beacon customers (all charities) a fantastic buying experience.

We’re looking for someone process-driven, with strong technical expertise, and an analytical mind to help us make this a reality.

You will:

  • Work closely with our sales & marketing teams to understand current processes, and identify areas for improvement
  • Design new processes, and iterate on existing ones
  • Build integrations in Zapier with the SaaS tools we use (e.g. Webflow, Intercom, Stripe, our CRM) to automate as much as we can
  • Create and improve reporting systems and dashboards to help drive decisions and future opportunities
  • Configure and customise the CRM (we use Beacon!)

Requirements

You’ll have good experience in B2B SaaS operations and analytics, and a broad understanding of modern cloud-based technologies.

You’ll need:

  • 2+ years in a B2B revenue/sales operations role is absolutely essential
  • A strong interest in the technology sector
  • Experience using and customising a CRM like Salesforce, Hubspot, etc
  • Good spreadsheet and data skills
  • A love for making processes slick and efficient
  • An analytical mind
  • Experience with Zapier (or another automation tool) & APIs

Desirable

  • A passion for the charity sector
  • Experience with business intelligence tools (like Metabase, Looker Studio, PowerBI)
  • Ability to write SQL

Benefits

  • Our customers are all charities - you'll get to build your career whilst having a genuinely positive impact on the world
  • Four day work week. Our working model gives everyone a 3 day weekend, every week.
  • We'll give you 6 weeks (24 days) of holiday every year, plus bank holidays
  • Taking time off is important. And we really mean it: We'll pay you a £60 bonus for every day of holiday you take
  • Salary bands so that everyone is paid the same for doing the same job, and compensation growth within the organisation is clear.
  • Beacon is climate positive (beyond carbon neutral), so your employment won't hurt the planet. Learn more
  • Flexible working hours and the ability to work from home when needed
  • A proper pension - we'll match 150% of your qualifying pension contributions (up to 10%)
  • Private health insurance with routine dental & optical cover
  • Modern parental leave policy (12 weeks at full pay, and it's the same for everyone, regardless of gender or circumstances)
  • Cycle to work scheme

Covid and our office

As a team we prefer to be together in our office (113 Shoreditch High Street) and we'd want you to join us - so this is not a remote role.

We passionately believe in doing our part to address the tech sector's diversity problem

We believe that in building diversity we build strength.

We encourage everyone with the required skills to apply, we consider building a diverse and representative team to be critical to our success, and we actively pursue building a more diverse team.

We have a salary bands system to ensure that nobody is paid differently for the same role. Salaries across the organisation, including executive pay, are entirely transparent.

Our parental leave policy provides for 12 weeks of full pay, and can be taken by any parent, regardless of their new parenting circumstances.

We take tremendous pride in working directly with customers who work to create a more equal society like Equality Now, Bloody Good Period, and African Gifted Foundation.‍

Beaconbeaconcrm.org

Innovative CRM solutions for the charity sector, focused on efficiency and impact.

Working Week

Beacon offers a four-day work week with a focus on efficiency and a healthy work-life balance (Mon-Thurs, 32hrs)

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️
    Fri

Our Vacation Policy

6 weeks of holiday per year, plus bank holidays. We also pay a £60 bonus for each holiday day taken. This works out as

  • 32 days
  • 52 Fridays
  • 84 days off per year

Remote Working Policy

We work from our office in Shoreditch, London (with some remote working opportunities)

Company Benefits

  • Vitality private health cover including dental and optical
  • 150% match on pension contributions up to 10%
  • Flexible four-day work week
  • 12 weeks at full pay for all parents
  • Included in private health cover
  • Modern equipment including Apple Macbook Air/Pro
  • £60 bonus for each holiday day taken

Our Team

We're a team of 18 across 5 departments:

  • support
    5
  • engineering
    4
  • entrepreneurship
    1
  • marketing
    1
  • information technology
    1

Desirable Skills and Experience

  • Sales Operations
  • Analytics
  • Process design
  • CRM customisation
  • Data Skills

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