Regional Account Director

Sensei Labs

We have a 4 day work week - Fridays are off

Posted 1 week ago

Only considering candidates eligible to work in Toronto, Canada ⚠️

At Sensei Labs, we imagine a future where people love their work, unencumbered by traditional work tools,processes, and office location.

Our team makes use of modern, award-winning digital tools to orchestrate their work and collaborate. We thoughtfully choose our work orchestration stack to enable all team members to work in a way that helps them to be most productive without being cumbersome.

Four things every Sensei LOVES:

FOUR-DAY WORK WEEK. It doesn’t mean you have to work 10hr days for four days a week. For us, it means we’re consistently implementing ways of improving our productivity so that we can do our work in four days instead of five. We believe four-day work weeks foster a culture where work-life balance and mental health and wellness are priorities. Our team loves it, and we hope you will too!

Work from Anywhere (WFA) policy. This role is primarily located in the Middle East. Our Senseis have the option, with approval, to work from anywhere in the world as long as they have a laptop and a decent internet connection. We’re happy to be breaking the stereotype that work just gets done by people showing up at an office.

LIVING OUR SENSEI VALUES. Everything we do at Sensei Labs is guided by our SENSEI Values: Selfless, Empathetic, Nimble, Skilled, Entrepreneurial, and Integrity. From this job description to our hiring process to promotions, we live these values every day.

"NO EMAIL" POLICY. At Sensei Labs, we use our own Conductor platform and Microsoft Teams to communicate internally rather than sending unnecessary emails.

We're constantly growing and looking for the next team member to join us in building lasting success for our customers as we help them transform transformation to thrive in the Enterprise Orchestration Era.


We believe that our success is dependent on the value our customers derive from our products and the experience they have with them. As Senior Regional Account Director EMEA, you

  • Love challenge and change, you’re up for anything
  • Are a great listener and expert problem solver with the ability to juggle many competing priorities at once
  • Have experience working with senior enterprise executives in Fortune-level companies in the Middle East. Experience in Transformation, Strategic Program Management or Finance is a plus!
  • Have a proven ability to identify and evaluate new business opportunities to drive growth and expansion
  • Build and maintain relationships with current and potential customers, partners, and stakeholders to foster business growth
  • Create and execute sales and marketing strategies to acquire new customers and increase revenue


  • Embody Sensei’s values: to be selfless, empathetic, nimble, skilled, entrepreneurial, and to act with integrity
  • Act as a trusted advisor with our customers to ensure account health and drive retention
  • Collaborate with Strategy, Product, Sales and Marketing teams to help solve customer business challenges, acquire new customers and drive ROI
  • Lead the development of customer strategy, customer roadmaps and identify retention and expansion opportunities
  • Ownership and monitoring of financial and customer health with an unwavering focus on value and keen attention to detail
  • Proactively monitor adoption statistics, survey results and qualitative data to inform your decisions and actions
  • Plan for and lead Executive Business Reviews with participation from Sensei leadership and customer executives and decision makers


  • You have 5+ year of relevant experience in a growth focused customer-facing role ideally in SaaS and/or Consulting
  • Have held strategic customer facing roles in the Middle East
  • Effective communicator both verbal and written
  • Awesome interpersonal skills, able to quickly build external and internal relationships
  • Analytical and problem-solving skills – understanding Power BI or similar business intelligence tools is a bonus!
  • You are fluent in Arabic
  • You live in a GCC country and can travel freely in the region, including Saudi as necessary


At Sensei Labs, we continue to build an amazing, diverse team, and inclusive culture. Our competitive advantage is rooted in our team members’ unique perspectives and experiences. We encourage you to apply even if you don't have all the qualifications listed but want to bring new ideas and perspectives to augment our team.

We’re very proud of our team’s achievements and the culture we’ve built together.  If you’d like to hear more from our team, you can check out our Careers Page and our reviews on Glassdoor (4.9 ⭐s out of 50+ reviews!). You’ll see quotes such as “Fantastic team, great leadership”, “Great culture, very diverse, excellent work-life balance” and “Amazing team!”.

We're committed to ensuring equal access to employment opportunities for all qualified candidates, including candidates of color, women, 2SLGBTQI+ candidates, candidates with family caregiving responsibilities, Indigenous candidates, immigrant candidates, and differently abled candidates. If you require accommodation during the application or interview process, please let us know and we’ll work with you to ensure you have a positive experience.


Helping enterprises, consultancies and private equity with what's next.

Working Week

We have a 4 day work week - Fridays are off

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️

Our Vacation Policy

Our vacation policy is 26 days

  • 26 days
  • 52 Fridays
  • 78 days off per year

Remote Working Policy

We work hybrid remotely in Canada (1 day per week in our office in Ontario)

  • Canada

Company Benefits

  • Health insurance
  • Dentalcare
  • Equipment allowance
  • Life & Disability Insurance

Our Team

We're a team of 62 across 13 departments:

  • engineering
  • support
  • sales
  • human resources
  • entrepreneurship
  • accounting
  • operations
  • +6 more teams

Desirable Skills and Experience

  • Microsoft Teams
  • Power BI
  • Strategic program management
  • Finance
  • Sales strategy
  • Marketing strategy
  • Customer relationship management

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