Quality Assurance Engineer


We work 4.5 day weeks - every Friday afternoon is off!

Posted 1 month ago

Only considering candidates eligible to work in Auckland, New Zealand ⚠️

About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

Quality Engineering at Auror

Our Quality Engineering team’s mission is to foster a habit of understanding the value and the risk of changes in the product. We ensure everyone is aware of what the Quality of a product is and equip our teams to deliver software at scale with quality and velocity.

The product team ships code to production on average at least 10-15 times a day prioritising small release and short feedback cycles. At Auror, we believe that everyone across the business is responsible for quality and Quality Assurance Engineers are our quality experts. We don’t see our quality experts as someone who just catches bugs and carries out manual testing, they look for ways to discuss risk and testability early in partnership with the team, get involved from the start to the end of a project: from design and research, to monitoring usage and abnormalities in the production environment.

The Role

As a Senior Quality Assurance Engineer, you’ll be one of our quality experts responsible for working within or closely with a cross-functional team to:

  • Advocate and collaborate on building quality into the product development lifecycle
  • Deliver a high level of quality in our products in a fast and efficient way
  • Refine and mature quality engineering practices

Practically, this will involve:

  • Leveraging your solid understanding of designs and technology choices to successfully advocate for appropriate quality consideration during the software design phase.
  • Designing effective quality approach and test strategies.
  • Educating and coaching others to consider and mitigate risks or to increase confidence by creating appropriate tests.
  • Engaging with relevant partners to remain in alignment on the needs of our customers and overall business goals and using this information to guide how/when/where quality practices are deployed.
  • Effectively communicating product issues or surfacing risks that might impact progress or projects owned by other teams
  • Delivering risk-driven quality management solutions that are informed by quality metrics you gather and share with your team.
  • Effectively debug problems, analysing the root cause and understanding how to prevent them.
  • Advocating for automation scripts and tools that will support both efficiency and productivity.
  • Actively contributing and taking ownership to drive the success of product and quality engineering goals.

This role reports to Francis Ho, Director of Engineering

I’ve spent my entire career in various product-based software companies. For me there is something magical about using technology to transform an industry, boost efficiency, and make a real impact on how people work. At the core of this transformation are smart, capable individuals who create products that people love. My job is to clear the path for them, creating a space where they can focus, take pride in their work, have fun, and grow as individuals.

Having spent most of my career in QA/QE, I’ve developed a unique perspective to see things from many facet. I love finding new ways to enhance processes and approaches. Especially in Quality Practice, where there’s no one-size-fits-all solution. It’s all about experimenting and keeping the vision in sight.

I’m an open book. My facial expressions often give away my feelings, and I tend to share information openly to help others succeed. I dislike vague or indirect communication and expect the same from others. There are better ways to use our limited energy during the day. If we can’t have open, honest conversations, we need to work on our trust. I believe in providing clarity, trusting my team, and supporting them to achieve their goals.

Outside of work, I love spending time with my young boy exploring the outdoors of Auckland. You will find me sipping my bubble tea and drinking all the trouble away.

About you

  • You love what you do and you like to understand the impact you make.
  • You won’t let anyone bury their head in the sand and you’re not afraid to ask questions.
  • You’re good at thinking through the details of a complex problem.
  • You tailor messages to the audience, share information proactively and set appropriate agreements to inform and align.
  • You’re adept at working with different stakeholders at different levels to get things done.
  • You experiment with new ideas, take responsibility for decisions and failures and share your learnings generously.
  • You seek out opportunities to influence best practices and support team members’ growth.
  • You thrive in navigating new domains and building an understanding of their ecosystem of tools and practices.
  • You are fluent in implementing automation including test automation at various levels and evaluating different frameworks.

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page ( https://www.auror.co/company-careers).

Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.

  • Competitive salary Range: Depending on level of experience of $100,000-$140,000 IC3
  • Employee share scheme: You’ll own part of a company making a real difference!
  • Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
  • Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
  • Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days,  and up to three expert sessions paid for every year.
  • Nib Health Care Plan: From 1 April ‘24, Auror covers 100% of the cost of your individual health insurance plan.
  • Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
  • Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
  • Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

Next steps:

If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”.

If you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway! We’re proud that Auror is a place where everyone can learn and grow so we’d love to hear from you.

You'll be asked to submit a cover letter as part of your application. While this is optional we encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team loves to understand what attracted you to this role and why you are excited about the opportunity to join Auror. There’ll be a couple of application questions to find out more about how you approach quality practices, the answers to these are also taken into consideration when progressing forward.

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.


Auror is the platform for retailers focused on preventing crime, reducing loss, and making stores safer.

Working Week

We work 4.5 day weeks - every Friday afternoon is off!

Our Vacation Policy

4 weeks PTO plus public holidays

Remote Working Policy

We are flexible with work location. Work from our office in New Zealand or remotely.

  • New Zealand
  • USA
  • Australia
  • UK

Company Benefits

  • Private Health Care (location dependant)
  • Comprehensive parental leave
  • Employee share scheme
  • Equipment allowance

Our Team

We're a team of 200 across 16 departments:

  • engineering
  • support
  • education
  • product management
  • operations
  • entrepreneurship
  • human resources
  • marketing
  • data science
  • +7 more teams

Desirable Skills and Experience

  • Quality Assurance
  • Automation
  • Test strategy design
  • Debugging
  • Risk management

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