Senior Project Manager

About the Role

The Senior Project Manager is responsible for leading the Project Management practice at Uproer. This role is best suited for a systems-minded thinker who excels in systems optimization, resource management, and cross-team collaboration. The ideal Sr. PM has strong project management expertise and wants to use their skills in a leadership capacity to drive profitability for the agency.

Responsibilities

Core Responsibilities

As a Sr. PM, you will be a member of our leadership team, owning and advancing initiatives at Uproer that are centered around these core responsibilities:

• Systems Optimization
  • Capture and upkeep our documented service delivery processes.
  • Build and oversee workflows in ClickUp for our client teams to seamlessly execute our processes.
  • Train our client teams on and uphold accountability for our processes.
  • Optimize our processes for profitability by identifying and eliminating inefficiencies.
  • Improve the performance of our processes, guided by KPIs such as Profitability, On-Time Delivery Rate, Schedule Variance, and Client Satisfaction.
• Resource Management
  • Assign and reallocate resources effectively, identifying & solving for risks to keep our client teams productive
  • Balance team workloads based on deadlines, skill sets, and priority levels.
  • Track employee capacity and utilization, optimizing project assignments.
  • Contribute to business development by creating cost estimates, developing project schedules, and assisting with proposals and SOWs.
• Communication & Coordination
  • Maintain clear communication between leadership, marketing, and operations teams.
  • Maintain an efficient schedule of check-ins, status meetings, and progress updates.
  • Provide leadership and accountability, ensuring expectations are understood and met by our client teams.
  • Ensure client satisfaction by managing feedback systems.

Day-to-Day Responsibilities

As a Sr. PM, you will be responsible for:

• Managing the flow of projects and tasks across multiple teams, ensuring seamless coordination and execution.
• Coordinating deadlines, workloads, and priorities, ensuring all tasks are completed on time and within scope.
• Tracking and monitoring project progress, identifying bottlenecks, and proactively resolving workflow challenges.
• Facilitating communication between stakeholders, ensuring all teams are aligned on deliverables, expectations, and desired outcomes.
• Allocating resources efficiently, balancing workloads to avoid burnout while maximizing productivity.
• Maintaining project schedules and workflows in project management tools (Asana, ClickUp, Trello, Monday.com, etc.).
• Establishing workflow best practices, improving efficiency and standardizing processes across teams.
• Holding check-ins and progress meetings to ensure transparency and accountability.
• Providing real-time updates and reporting on project status, team capacity, and performance metrics.
• Staying updated on project management trends and tools, integrating automation, AI, and optimization techniques, when applicable.

Requirements

Hard Skills

• 4+ years of experience in project management, preferably in a small digital agency setting
• Proficiency in PM software (Asana, ClickUp, Trello, Monday.com, or similar).
• Strong understanding of workflow optimization, task delegation, and capacity planning.
• Experience managing multiple deadlines, deliverables, and cross-team collaboration.
• Familiarity with resource allocation strategies, ensuring efficient team utilization.

Soft Skills

• Exceptional organizational and multitasking abilities, managing competing priorities effectively.
• Strong problem-solving and decision-making skills, ensuring smooth workflow execution.
• Excellent communication and interpersonal skills, fostering collaboration across teams.
• Attention to detail and ability to anticipate project risks, proactively addressing workflow issues.
• Adaptability and responsiveness, adjusting project schedules as priorities shift.

Compensation

• Salary range of $80K-$95K for 32 working hours per week (read about our Offline Fridays policy on our website)
• Quarterly bonus program based on company goals & individual performance
• Comprehensive benefits package including:
  • 401k program with 3% company match and profit sharing
  • Medical, dental and vision insurance options
• Paid vacation

What it’s Like Working at Uproer

At Uproer, we operate on a set of core values that permeate our day-to-day. They allow us to create and maintain a culture of integrity, not compliance. They ensure that good ideas can come from anyone and be advanced by anyone. They’re why we don’t just pay lip service to work-life balance - we live it.

Here are a few things we do that help paint a picture of how we work at Uproer:

• We hire, reward, and problem-solve based on our core values (check them out on our website)
• We run on EOS
• We operate on a 32-hour work week (Offline Fridays)
• We have a hybrid office environment
• We encourage all team members to build career growth plans
• Slack, Google Calendar, ClickUp, and Harvest are used daily at Uproer
• We educate all employees on how the financials of the business works, and we review them each month