Player Experience Strategist

Company description:

At Pixel, we are more than a user research lab. We are committed to helping Ubisoft create the best game experiences by putting players — their behaviors, motivations and expectations — at the heart of the design process.

In partnership with production teams and using a variety of methodologies, we analyze player feedback to provide deep, relevant insights and support decision-making.

The Player Experience Strategist works within the Player Experience Insights organization supporting productions grouped in portfolios alongside user research analysts and reports to a portfolio manager. Team members may be located in Montreal, Quebec City, Toronto, Halifax (Canada), Cary (NC, USA) and Paris (France).

Role description:

The Player Experience Strategist will work closely with game productions and play a major role in creating the industry’s most innovative player experiences. This person will be responsible for the player experience of the project while collaborating with a team of experts to establish and execute strategy.

Responsibilities:

• Develop and execute a player experience strategy from design through live operations, grounded in production priorities, design pillars and PX objectives.
• Drive creation of high-impact player experience insights using diverse data sources (game telemetry, surveys, observations, etc.) and maximize the use and reach of those findings.
• Become a trusted partner in decision-making with key production team members and other stakeholders.
• Collaborate with other expert teams such as Market Knowledge, Community Development and others to build influential advanced insights.

Qualifications:

• Passion for games and for understanding player behaviors, expectations and needs.
• Strong experience and proven track record conducting mixed-methods research and generating insights through triangulation of multiple data sources.
• Good knowledge of game development and game design.
• Ability to represent players while managing stakeholders with diverse priorities and perspectives.
• Results-oriented, able to produce actionable insights that exceed industry standards.
• Collaborative team spirit and appreciation for working with other experts to optimize effectiveness and quality.
• Highly organized, able to manage multiple studies and operational projects while keeping strategic objectives in view across large teams.
• Ability to operate in a complex ecosystem, adapting to existing standards and processes while improving and innovating them.
• Experience integrating research into a game production or product team, ideally within the games industry.

Additional information:

Ubisoft has around 19,000 employees across 30+ countries and is united by a mission to enrich players’ lives through original and memorable gaming experiences. Ubisoft offers a collaborative workplace that fosters creativity, career growth, learning opportunities and wellbeing, with comprehensive benefits.

The company promotes flexible work; the hybrid model requires a minimum of three days per week in the office and two days remote. If you live outside Quebec or Canada, relocation will be required. Work permit sponsorship depends on education and relevant years of experience per government requirements.

Ubisoft is an equal opportunity employer and welcomes diversity in all its forms, committed to an inclusive and respectful work environment.