Player Experience Strategist

Company Description: At Pixel, we are more than a user research lab. We are committed to ensuring Ubisoft creates the best gaming experiences by placing players—their behaviors, motivations, and expectations—at the heart of the design process.

In partnership with production teams and using various methodologies at our disposal, we analyze player feedback to provide in-depth, relevant insights and support decision-making.

The Player Experience Strategist works within the Player Insights department organized to support grouped production portfolios with user research analysts and reports to a portfolio manager. Team members may be located in Montreal, Quebec, Toronto, Cary (NC, USA), and Paris (France).

Job Description: The Player Experience Strategist will work closely with game production teams and play a key role in creating the best and most innovative player experiences in the industry. This person will be responsible for the player experience of the project while collaborating with a team of experts to establish and execute the strategy.

Responsibilities:

• Develop and execute a player experience strategy from the design phase to in-game operations, based on production team priorities, design pillars, and PX objectives.
• Drive the creation of high-impact player experience insights using varied data sources (game telemetry, surveys, observations, etc.) and maximize the use and reach of these findings.
• Become a trusted ally in decision-making processes with key production team members and other important stakeholders.
• Collaborate with other expert teams such as Market Knowledge, Community Development, and others to build advanced, influential insights.

Qualifications:

• Passion for games and understanding player behaviors, expectations, and needs.
• Strong experience and relevant achievements conducting mixed-method research studies and generating insights by triangulating multiple data sources.
• Good knowledge of video game development and design.
• Ability to represent players while managing diverse stakeholders with varying priorities and perspectives.
• Results-oriented, able to produce actionable insights that exceed industry standards.
• Collaborative team spirit, understanding the benefits of working with other experts to optimize efficiency and quality.
• Highly organized, capable of running multiple studies and operational projects while keeping strategic objectives in view in large team environments.
• Ability to thrive in a complex ecosystem, adapting to existing standards and processes while improving and innovating them.
• Experience in research integrated into game production or product teams, ideally in the video game industry.