Operational Risk Consultant

Job Type: Fixed Term Contract - 12 months

Location- Dublin (Hybrid working)

Flexible working: We will discuss what is important to you and balancing this with business requirements during the recruitment process.

We have an incredible opportunity to join us here at Phoenix Group as a Operations Risk Consultant to join our Risk team.

Who are we?

We want to be the best place that any of our 7,400 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 business that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The role

Following Standard Life becoming part of the Phoenix Group and creating a successful life savings business at a larger scale, we are now bringing together two great histories to build one bright future. As we move forward with confidence, we have the opportunity to grow and develop our business vision, which is to help our customers to plan and look forward to a bright future. Together, there is so much to look forward to.

Reporting to the Head of Risk Management, this role is responsible for leading implementation and embedding of a ‘fit for purpose’ Operational Risk Management (ORM) framework. The operational of this framework will be consistent with the expectations of a ‘High Impact’ firm under the Central Bank of Ireland’s (CBI’s) PRISM supervision framework, and aligned to the Phoenix Group ERM framework.

This will involve interactions across all areas of the business with a particular focus on Operational Risk Management and best practices in Risk and Control Self –Assessment (RCSA).

 A background in 2nd line implementation of Operational Risk Management is desirable. Otherwise, 1st or 3rd line of defence specialism in Operational Risk will be considered.

What are we looking for?

Responsible for supporting the operation of the ORM framework, including:

• Oversight, check / challenge of Incidents and Near Miss recording with root cause analysis and lessons learned;
• Annual challenge / review of suite of risk policies;
• RCSA facilitation and challenge.
• Operational Risk Assessment facilitation to maintain the Operational Risk register;
• Driving appropriate usage of Risk Administration System.
• Advanced user of the Risk Administration System.
• Working closely with Line 1 Risk & Governance representatives across the business; and
• Support and delivery of training presentations on risk management related topics.
• Assist in the production, development, and enhancement of Risk Reporting for use within the necessary internal risk management committees.

 Awareness and focus on business priorities and key change programmes, providing an appropriate level of risk support and challenge.

 Support  2nd line of defence team members and interact cooperatively and productively with 1st line of defence to drive positive risk outcomes through the influence of key stakeholders, gaining executive buy-in; and

 Promote and communicate good risk management practices internally and represent the implementation and embedding of these practices externally to the Phoenix Group and the regulatory bodies (CBI).

Preferred Job Qualifications

Relevant professional qualification relating to Risk Management or Compliance.

Skills & Experience

• 1-3 Years Operational Risk Management in the 2nd or 3rd Lines of defence or Management of Operational Risk in the 1st line of defence.
• Ability to work effectively in a team environment.
• Challenging mindset with the desire to understand the impact of operational risk exposures.
• Excellent organisational skills, attention to detail and the ability to prioritise workload, multitask and work to tight deadlines.
• Excellent presentation and communication skills, both verbal and written
• Ability to influence key business stakeholders; and constructively challenge viewpoints.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

 If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us
• Find out more about Phoenix Flex, our approach to flexible working, here: https://www.thephoenixgroup.com/careers/flexible-working/

We value diversity in our workforce and welcome enquiries from everyone.

#LI-SM2

#LI-Hybrid