Marketing Manager (PR & Communication)

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone.

Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before.

If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team.

At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

Let’s rewrite the rules of banking together!

What you’ll do

Are you a passionate storyteller with a talent for developing compelling narratives, activating thought leadership content, and generating earned media coverage? We are looking for a Communications & PR Manager to join our Global Marketing Team with a focus on developing and executing our public relations and analyst relations initiatives.  In this role, you’ll be the driving force behind our PR and AR strategy, managing our calendar of announcements, sharing a steady drumbeat of content, and effectively communicating our vision to external stakeholders, including the media, analysts, partners, and customers. Key responsibilities will include:

1. Press Release Writing and Management

• Draft and distribute press releases for corporate, (B2B) customer, and partner announcements.
• Manage our global PR calendar, ensuring timely announcements and reporting on KPIs.
• Collaborate with senior internal and external stakeholders to align on key messages and distribution plans.
• Collaborate with Mambu’s marketing team to align PR efforts with overarching marketing strategies, providing insights and recommendations.
• Amplify PR efforts through social media and online channels, working closely with digital marketing teams.
• Develop and manage online press rooms and media kits to support PR initiatives.

2. Thought Leadership

• Lead positioning calls, coordinating with relevant experts to develop thought leadership platforms and create engaging content.
• Draft byline articles and commentary on behalf of company spokespeople to insert Mambu in relevant industry conversations.
• Enhance the company’s visibility across key markets and segments via strategic public relations strategies.
• Coordinate speaking engagement opportunities for senior stakeholders, from proposal to execution.

3. Media Relations

• Monitor target media for relevant themes and trends to pursue newsjacking and commentary opportunities.
• Respond to inbound media queries on our behalf and proactively pitch and profile our executive team.
• Adapt PR strategies to local markets to boost the company's visibility and reputation.
• Manage relationships with regional agencies and content freelancers, ensuring they deliver high-quality work on time and within budget.

4. Analyst Relations

• Manage and respond to ad hoc requests for information from priority analysts on a global scale, sourcing internal consensus and approvals.
• Coordinate with analyst teams and Mambu’s internal commercial team to promote our inclusion in key reports.
• Manage the analyst briefing program and calendar, refining slide decks, and coaching company spokespeople to deliver analyst briefs throughout the year.

5. Crisis Communication and Reputation Management

• Develop and implement crisis communication strategies to manage and mitigate PR issues.
• Monitor and address potential reputation risks, ensuring a consistent and positive company image.

6. Event Management

• Plan and execute PR events, including press conferences, media tours, and industry forums.
• Coordinate logistics, manage budgets, and ensure events align with overall PR strategies.

What you’ll bring

• Bachelor's degree in Journalism, Marketing, Communications, or a related field.
• 5+ years of experience in PR, preferably in a B2B SaaS environment, with a mix of in-house and agency experience.
• Proven track record of developing and executing successful PR campaigns, including briefing executives for speaking engagements and interviews.
• Demonstrated experience in managing external agencies and content development teams.
• Strong writing and editing skills with a keen eye for detail.
• Success working on cross-functional teams across global markets.
• Ability to develop and execute a comprehensive PR and AR strategy aligned with overarching business goals.
• Strong understanding of how PR activity ladders into marketing objectives.

Your future

We aim to be the leading cloud-banking platform, powering the future of banking and igniting financial change globally. If you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong.

Let's connect!

Follow Mambu onLinkedInfor the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, andYouTube to experience our vibrant culture. Explore our mission, values, and the world we're building atmambu.com/careers.

Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out ourMedium Product & Tech Log.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorised criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

_Don’t meet every single requirement?_Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification.

_Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway._You may be just the right candidate for this or other roles.

Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at [email protected] and let us know how we may assist you.

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