AdOps Specialist

Purpose of Position

Marketing AdOps Specialists provide operational support to Client Services (CS) teams and are focused on supporting the delivery of our service packages. It is an entry-level position that provides an ideal first step into the affiliate marketing industry. Ad Ops Specialists work across a wide range of sectors and industries by leveraging our award-winning Awin network.

An ideal first step into the industry, the role will help you understand what goes into creating a leading affiliate programme and how Awin helps facilitate that. Awinners will have the opportunity to apply for other departmental roles within the business (if experience, suitability, skillset and location requirements are met).

Key Tasks

Work alongside the CS team to provide support to some of the network's largest clients in line with some of the following tasks:

• Upload offers and creatives to advertiser programs and assist with communicating details to publisher partners.
• Assist with producing regular reports, extracting, and manipulating data for interpretation by CS teams.
• Produce gap analysis reports and recruit affiliates onto programs in collaboration with account management and publisher teams.
• Perform program audits and monitor affiliate performance to ensure network compliance.
• Conduct ad-hoc account health checks, competitor benchmarking, and other requests.
• Take a proactive approach with assigned projects and cases, escalating issues to the appropriate team member/level when necessary.
• Setting up new collaborations between the publisher and the advertiser, reviewing publisher invitations to the advertiser’s program
• Processing sales validation, booking in bonuses, or tenancy in the Awin system to ensure correct payment for generated sales

You will be working with the Salesforce system to manage AM's requests for different world-leading brands

Skills & Expertise

• Fluent in English – you will need to communicate with internal staff and external clients on a daily basis, so written and oral English fluency is a necessity
• Able to prioritise workload and meet multiple client deadlines
• Willing to help peers and pick up additional tasks to share the workload
• Show impeccable attention to detail for internal and external-facing work
• Demonstrate a proactive approach to improving efficiencies and quality of work
• Take charge of individual responsibilities and arrange appropriate cover for time off
• Once settled, be approachable and help train more junior members of staff in the company
• Experience with Microsoft Office, like Teams, Excel, PowerPoint, Outlook, etc.
• Experience with Salesforce, Power BI, Tableau, and Asana is a plus, not a must
• Affinity with online (affiliate) marketing
• Eagerness to learn and be resourceful in trying it yourself first, taking on a challenge, and putting yourself out there
• You are data savvy – like to create reporting, finding explanations, and new opportunities – everything to build an even better performance business

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We offer the flexibility to work wherever you want within our Awin locations.
• Welfare: We provide you  a private health insurance
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
• Development: We’ve built our extensive training suite, Awin Academy to cover a wide range of skills that nurture you professionally and personally, with training conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
• Remote Working: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation for colleagues who have gone the extra mile to support you.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

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