Manager of Revenue Operations


Posted 2 months ago

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⚠️ USA only. Your application will be automatically rejected otherwise

Work a four-day week from anywhere for a company where people truly believe in what they're doing! Wonderlic is focused on leading the way in fair, predictive science to create a world where everyone has their best job, and that starts with you! We leverage science to deliver evidence-based insights to empower smarter employment decisions, using simple, intuitive assessment tools, and to make sure our own team is engaged and equipped to do their best work.

Wonderlic has always championed progressive, sustainable approaches to building a culture that allows people to do their best work while living their best lives. Here are some of the ways we do that:

    • Work from anywhere in the United States
      • Four-day (32-hour) work week
      • 21 days of PTO plus a paid company shutdown from 12/26 to 12/31
      • True work/life balance and flexible work arrangements – we work with you to meet your needs, and we continue to evolve our company-wide approaches to flexible work
      • Internet stipend
      • Competitive compensation and benefits
      • Paid parental and primary caregiver leave
      • Medical, dental, vision, FSA, and HRA
      • Short- and long-term disability, life, and AD&D insurance
      • Pet insurance
      • 401k

At Wonderlic, we combine our science-based assessment background with the best talent to innovate the way modern pre-employment screening is leveraged by the recruiting industry. We expertly combine Industrial-Organizational psychology, psychometrics, machine learning, and artificial intelligence to ensure applicants find their best jobs. Wonderlic provides the most trusted, research-backed assessments for sophisticated HR teams looking to identify top applicants and accurately predict on-the-job performance potential.

Manager of Revenue Operations

Wonderlic’s RevOps team is seeking a manager to support the enablement of our Sales, Marketing and CS teams through the strategic implementation and management of our growing tech stack and associated revenue-related projects.  This is a highly technical role that will be responsible for implementation, maintenance, system reliability, data connections and overall tech stack strategy and execution.  You will work on everything from long term initiatives that keep our go-to-market engine humming to the tactical day to day support of our RevGen end-users and teams.

You will be the internal business partner for the larger RevOps team who are supremely focused on our buyer journey, as well as the key liaison to our Marketing, Sales, Customer Success, and Finance teams.  Partnership and collaboration are core functions of this role and communicating through technical and business language is critical for success.

The role will be accountable for a scalable tech roadmap, and continual enhancements for our customer-facing teams.  An ideal candidate will be well versed in SaaS sales acceleration tools, self-driven, strategic, experienced with data governance, highly analytical, and comfortable with serving as our primary Salesforce admin.

What makes the Revenue Operations team awesome...

We're deeply involved with the departments we support. We become extensions of the team. We don't just pull reports and analyze data. We're involved contributors who participate and care about the departments we support.

As Manager of Revenue Operations, you'll get to:

    • Act as the primary point of contact, key break/fix responder and deployer, and internal expert on our sales and customer success systems: Salesforce, Gong, PandaDoc, Chili Piper, Groove, ZoomInfo, Zoom, etc.
      • Develop and facilitate training for our RevOps tools and processes to optimize a repeatable, scalable onboarding experience for new users and keep existing users up-to-date on technical changes and updates
      • Manage RevOps people and project resourcing (internal support team and external contracting resources)
      • Permission/contract management of tools and our vendor relationships
      • Work with team members from Sales, Customer Success, Marketing, Finance, and Business Operations to ensure seamless integrations with key systems (Salesforce, Netsuite, Gong, Groove, ZoomInfo, and Marketo).
      • Develop a deep understanding of the customer journey to proactively identify where improvements can be made
      • Be the key knowledge holder of how all tools work and can be utilized by RevGen teams to effectively drive revenue
      • Manage/roll-out enhancements as they are made within the tech stack
      • Proactively identify, analyze, and resolve a wide range of process and operational issues or inefficiencies providing quick and decisive solutions.
      • Ensure our tech stack is up-to-date and that we are using it to the best of our ability to enable Sales and CS teams
      • Identify gaps in current systems/processes and make recommendations on replacement tools/upgrades as needed
      • Manage the forecasting process and reporting to deliver insightful action-oriented variance reporting

About You:

    • 5+ years of experience in a similar role
      • Salesforce administrator expertise (certification preferred)
      • Expertise administering and supporting other Revenue Generating tech stack tools like Gong, PandaDoc, Chili Piper, Groove, ZoomInfo, Zoom
      • Expertise in training end-users on tech stack
      • Expertise in ensuring adoption across relevant teams
      • Expertise working through shifting priorities, and an ability to effectively manage time
      • Expertise with project management  processes and tools
      • Expertise in developing RevOps strategies that support various functions and competing needs
      • Experience leading others in a technical support role
      • Excellent communication and presentation skills
      • High attention to detail and organizational skills
      • Experience working at a start-up is a plus

Affirmative Action Plan/Equal Employer Opportunity (AAP/EEO) Statement

Wonderlic is proud to be an equal employment opportunity/affirmative action employer. Here, diversity is valued and celebrated, and is what makes us such a successful team. Wonderlic does not discriminate in employment on the basis of race, color, religion, gender, gender identity, pregnancy status, national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military/veteran status, or any other factor protected by law.

#BI-Remote #LI-KL1

Apply for this job

⚠️ USA only. Your application will be automatically rejected otherwise

We’re at the forefront of hiring - assessing, analyzing, & comparing your candidates for objective, informed selection.

Our Working week

After reviewing the results of our summer trial, we are now fully instating a 32-hour, four-day work week, effective immediately

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️

Our Vacation Policy

Our vacation policy is 21 days

  • 21 days
  • 52 Fridays
  • 73 days off per year

We work 100% remotely

We work fully remotely and are a team of 100 and mostly based in USA.

Our Benefits

  • Health insurance
  • 401(k) company contribution
  • Flexible working hours
  • Dentalcare

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