IS&S Delivery Support Specialist

IS&S Delivery Support Specialist

Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking.

Package: from £38,350

Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application.

Let us introduce the role

AWE is currently recruiting for an IS&S Delivery Support Specialist to join the IS Modernisation team.

You will be responsible for providing administrational and technical support, overseeing, co-ordinating and implementing all business and governance processes, business-related activities and technical document support dedicated to a specific IS&S function.

Key Accountabilities:

• Support and aid the IS&S function to modernise and bring new Information Technology capabilities to AWE.
• Work as part of a team supporting the technical leads on enabling the function to create a digitally transformed working environment that AWE needs for the future capabilities.
• Act as business area specialist capable of supporting the effective communication, and engagement approach to support the IS&S role at AWE and able to explain the technology being used, in accordance with corporate strategies and business objectives.
• Specialise in bettering support to the IS function in delivery, measurement and monitoring of business operations, capabilities, and services to ensure maturity and improvements are achieved.
• Lead the support activities in the development and implementation of technology plans to enable the delivery of business operations initiatives.
• Support the delivery of assigned IT specific Projects and Programmes in accordance with requirements, operational constraints, time, cost, and quality to make business improvements to the IT ways of working at AWE.
• Be lead in supporting the teams covering a range of different activities to keep our IT systems running for the business.
• Lead the support of the IS&S business area function advocating the Cyber Security critical mission.

Key Responsibilities:

• Responsible for providing IT business support on reporting business area.
• Support the IS&S business function with a delivery of services to an agreed standard and to optimise efficiency.
• Contribute to plans and procedures for the ongoing success and the effectiveness of the technology service provision.
• Communicate and share best practice and highlight common problems and joint solutions.
• Enable the IT service delivery of integrated services to the satisfaction of the customer.
• Ensure service delivery efficiency by implementing quality and process improvements.
• Oversee IT administrative functions.
• Identify IS&S business process improvement opportunities that will support cost savings.
• Maintain and develop stakeholder relationships.

Who are we looking for?

We do need you to have the following:

• A background/interest in in Records Management
• Exposure & Interest to Information Technology

Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don’t always ‘tick every box’. That’s why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don’t meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we’d love to receive your application.

Whilst not to be considered a tick list, we’d like you to have experience in some of the following:

• Knowledge of PowerShell
• Command Prompts
• Knowledge of Scripting

You’ll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines.

Some reasons we think you’ll love it here:

AWE has wide range of benefits to suit you. These include:

• 9-day working fortnight – meaning you get every other Friday off work.
• In addition, 208 hours of holiday each year (equal to at least 25 days leave) plus Bank Holidays.
• Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).
• Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay.
• Opportunities for Professional Career Development including funding for annual membership of a relevant professional body.
• Employee Assistance Programme and Occupational Health Services.
• Life Assurance(4 x annual salary).
• Discounts – access to savings on a wide range of everyday spending.
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.

The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.

Important things you need to know:

• You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV.
• We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.
• Our interviews typically take place over Teams and for most roles are a 1 stage process.

Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.

Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.

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Please note that you must be a British Citizen to apply for a role with us.

Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.