Investigative Ops & Compliance

Package Description

Job Reference: 22586

Band: E

Salary:  £63,000-£67,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Contract type: Permanent role

Location: Office Base is any BBC site. This is a hybrid role and the successful candidate will balance office working with home working

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.

Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.

Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack.

If you need to discuss adjustments or access requirements for the interview process please contact the [email protected].  For any general queries, please contact: [email protected].

Job Purpose

The BBC is committed to ensuring the highest standards of governance, integrity, and operational excellence across all areas of its work. The newly created Investigative Operations Manager role reflects the organisation’s focus on strengthening governance, action tracking, and process monitoring in response to evolving business needs. This pivotal role, reporting into the Group Head of Investigations and Whistleblowing will work fluidly alongside the Head of Corporate Investigations and Head of Whistleblowing, adapting to the organisation’s priorities and playing a central part in maintaining transparency and accountability.

Key Responsibilities and Accountabilities

As Investigative Operations Manager, your responsibilities will include:

· Governance and Compliance: Manage and uphold governance frameworks to ensure investigations are conducted transparently, ethically, and consistently. Monitor adherence to policies and regulations while identifying opportunities for continuous improvement.

· Action Tracking and Accountability: Own and develop the robust action-tracking mechanisms to monitor the progress of whistleblowing recommendations, ensuring organisational follow-through and accountability.

· Process Optimisation: Continuously assess and enhance investigative and whistleblowing processes to improve efficiency, effectiveness, and organisational resilience.

· Data-Driven Leadership: Lead on metric-focused reporting, risk landscape analysis, and the creation of risk and horizon scanning intelligence dashboards. Use data visualisation tools and advanced analytics to inform decision-making, track trends, and identify vulnerabilities across the organisation.

· Stakeholder Engagement: Collaborate with internal and external stakeholders to promote trust and maintain high standards of professionalism and confidentiality.

· Policy Development and Training: Contribute to the development of policies and training programs that address systemic risks, mitigate vulnerabilities, and foster a culture of accountability and ethical behaviour.

· Collaborative Leadership: Work in close partnership with the Head of Corporate Investigations and Head of Whistleblowing to ensure seamless coordination and alignment across all investigative and governance activities.

· Corporate Investigations and Whistleblowing Oversight: Support investigations into cases of misconduct and malpractice across both editorial and non-editorial contexts as needed, ensuring compliance with legal and regulatory standards, including the Public Interest Disclosure Act (PIDA).

· Flexible Operational Role: Act as a flexible resource capable of stepping into different investigative and governance-related priorities as required by the business.

Knowledge, Skills, Training & Experience

To succeed in this dynamic role, you will need:

· Whistleblowing and Investigations Qualified: PIP 2 or equivalent qualified with at least three years relevant experience in a corporate setting. Comprehensive knowledge of UK legislation, including PIDA and other relevant regulations, as well as experience of handling sensitive investigations.

· Process Improvement Skills: Demonstrated ability to design, monitor, and refine processes to deliver measurable improvements in efficiency and impact.

· Communication and Relationship-Building: Exceptional interpersonal skills to navigate complex stakeholder relationships and maintain trust in sensitive matters.

· Commitment to Integrity: A strong ethical mindset with the ability to manage challenging situations with discretion, fairness, and professionalism.

· Strategic Agility: Proven ability to adapt to changing business needs and operate fluidly across diverse functions, ensuring alignment with organisational priorities and BBC values.

· Governance Expertise: Strong understanding of governance principles and experience in implementing frameworks to enhance accountability and transparency.

· Technological Proficiency: Expertise in using data-driven tools, AI enhanced operations, analytics platforms, and dashboard creation to produce actionable insights and enhance risk monitoring.