Implementation / Impact Specialist (Digital Health / ehealth)

At Luscii, we are shaping the future of digital healthcare. With intelligent remote patient monitoring and digital care pathways, we support hospitals and clinics in delivering safer, more efficient, and more patient-centered care. By connecting caregivers, patients, and data, we enable measurable improvements in treatment outcomes and workloads every day.

"Lead the implementation and impact of remote care programs that are transforming daily care in the German healthcare system."

As a new colleague in Germany, you will play a central role in demonstrating how Luscii creates space for care and achieves real impact in the German healthcare system. You will support leading healthcare organizations in the successful implementation of our programs, help them scale their digital care, and ensure clinical value is realized in practice. Your work will influence how quickly and sustainably digital care is established in Germany.

You will be part of an international, self-organized company where ownership, clarity, and collaboration matter. You are hands-on, enjoy working with people at all levels, and like to drive things from A to Z while steering complex implementations toward measurable impact.

Responsibilities:

• Oversee end-to-end implementation for (prospective) Luscii customers in Germany.
• Act as the central point of contact for clinical, operational, and technical stakeholders.
• Plan and manage implementations from kickoff through go-live to evaluation, ensuring projects are delivered on time, within budget, and with high quality.
• Build trust, remove obstacles, communicate early, and support customers in scaling their programs and measuring impact.
• Coordinate processes with hospitals, health insurers, pharmaceutical partners, and other stakeholders.
• Ensure best practices are followed and risks are identified, anticipated, and escalated with pragmatic solutions.
• Help customers increase patient numbers, expand departments, and measure outcomes.
• Maintain senior-level relationships and drive outcome-focused development.
• Identify opportunities for program extensions and renewals based on relevant data and impact KPIs.
• Keep progress transparent through structured communication internally and with customers.

Why Luscii:

At Luscii, we shape the future of care. We enable digital supervision beyond hospital walls and set new standards for modern patient care. Our digital care pathways help medical professionals remotely guide patients, intervene at the right time, and maintain consistently high quality for many people simultaneously.

By intelligently combining medical expertise, innovative technology, and close collaboration with interdisciplinary care teams, we reduce avoidable hospital stays and sustainably improve patient outcomes.

Our mission is to create space for care: space for caregivers to focus on their patients, space for organizations to remain effective long-term, and space for patients to feel safe, supported, and well accompanied.

Impact Worldwide: From Germany to the UK, the Netherlands, and Africa, your work at Luscii will help healthcare professionals remotely support their patients. If you want to make a real difference, you’re in the right place.

No Managers, Only Responsibility: We believe in autonomy over hierarchy—no traditional managers. Everyone takes ownership, shares ideas openly, and drives genuine change together.

Smart Work, Good Life: We work four days a week because rest fuels creativity, and life outside work matters just as much. Our rhythm is focused, efficient, and human.

Remote-first and Flexible: Work from anywhere in Germany. Join stand-ups from your kitchen table, collaborate with colleagues across Europe, and meet in person when it matters.

Fast Learning, Faster Growth: Innovation in healthcare means staying curious. At Luscii, you’ll be part of a talented team that continuously learns, shares knowledge, and pushes boundaries.

A Culture That Feels Right: We build serious things without taking ourselves too seriously. Expect fun, ownership, trust, and celebration—great work deserves recognition.

Key Benefits:

• Salary: A market-competitive gross monthly salary based on your background, experience, and expertise (at 32 hours per week, full-time at Luscii).
• Remote-first: Work from anywhere in Germany; join monthly in-person team days in the Netherlands.
• Flexible setup: Design your ideal workspace.
• Culture of freedom: Holacracy organization, autonomy, transparency, shared responsibility.
• Time for life: Four-day workweek, focused and efficient.
• Continuous growth: Access to courses and conferences to keep you learning.
• Team spirit: Join an international team of over 70 colleagues who support and grow together.
• Fun included: Monthly activities, special moments, and a culture where joy matters as much as impact.
• Life-saving impact: Make a real difference by working on software that truly changes lives.

Ideal Profile:

You probably won’t check every box, but if you meet most of the following, we’d love to hear from you:

• 5–10 years of relevant experience in comparable roles or environments, plus a Bachelor’s or Master’s degree.
• Solid understanding of the German healthcare system and how clinicians work with digital solutions.
• Strong project management skills with proven experience in complex end-to-end implementations or technical solutions.
• Hands-on experience with technical implementations and the ability to translate them for all stakeholders.
• Persuasive communication and influence skills, plus a relevant network in German healthcare.
• The confidence to say “no” when necessary for success.
• Willingness to travel within Germany and maintain an on-site presence when required.
• Excellent English skills, as English is our primary working language.

We seek candidates already living and working in Germany who speak German and English fluently and have a demonstrable background in the medical field.

Application Process:

1. CV screening
2. Call with recruiter
3. Personality test to understand strengths and working style
4. First role-fit interview to discuss the position, your background, experience, and ambitions
5. Practical assignment and second interview covering technical and practical challenges
6. Cultural-fit interview focusing on your work style, Holacracy, culture, and collaboration

We don’t work with external agencies for this role. If you know the perfect candidate, feel free to encourage them to apply directly.