Health Information Writer and Coordinator

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

The Health Information Writer and Coordinator post is a key role within our health information team. You will produce online and printed information following our health information process, accredited by the Patient Information Forum (PIF) Tick scheme. The emphasis is on co-creation, working with people affected by blood cancer to ensure our information meets the needs of our community. You’ll collaborate with medical experts to make sure the information is accurate, clear and trustworthy.

You will also take on key administrative tasks to ensure our information gets to the people who need it, including stock checking, managing reprints and monitoring the reach of our publications.

Expected travel for this role is approximately travel to the office up to 3 times per quarter, plus two Directorate Away Days and two All-staff Away Days per year.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Application DeadlineFebruary 28, 2025DepartmentResearch, Policy & Services Employment TypePermanentLocationLondon/HybridWorkplace typeHybridCompensation£31,594 - £33,000 / year

Key Responsibilities

**MAIN RESPONSIBILITIES

Creating and updating our information:**

• creating new information resources in an appropriate format (print, online or video)
• collaborating with patients to ensure the information meets their needs (co-creation)
• working with healthcare professionals to check clinical accuracy
• fact-checking existing information resources to ensure they stay up to date
• writing up personal blood cancer stories for our website and print publications, based on interviews
• giving clear briefs to our designers so they can produce clear and accessible designs for printed resources and animations

Administrative responsibilities: As the account manager for our print production supplier and fulfilment house you will:

• manage print and fulfilment of health information products, including sourcing quotes, processing POs and invoices, solving problems and ensuring timely delivery of our products
• analyse ordering patterns to understand demand and stock movement, and undertake regular stock checks
• organise printed resources to be sent to events and conferences
• oversee continuous improvement of our print processes.
• You will also monitor the health information team inbox and respond to queries from other teams, healthcare professionals and the general public.

THINGS WE ALL DO

• Promote Blood Cancer UK’s vision, mission and core values
• Support Blood Cancer UK’s commitment to actively promoting equality, diversity and inclusivity
• We’re all fundraisers. This is slightly different for all roles, and your team will have fundraising KPIs and objectives we all work to
• Attend and assist at Blood Cancer UK events and activities as required (NB this involves evening and weekend work)
• Be an effective ambassador for Blood Cancer UK at any activity you attend
• All staff are expected to adhere to Blood Cancer UK’s policies and procedures
• Do any other reasonable things your manager needs you to do
• We work in partnership with our community by actively involving people affected by blood cancer in the decisions we make about our work – what we do and how we do it

Skills, Knowledge and Expertise

Skills knowledge and experience

• experience creating content across a range of media
• excellent copywriting skills
• accurate proof-reading skills
•  ability to translate complex medical information into plain English
•  interest in and empathy for how people cope with a life-changing diagnosis
• sensitive interviewing skills
•  research skills including fact-checking and evaluating sources
• experience coordinating projects involving multiple stakeholders
• highly developed organisational skills
• ability to analyse and interpret quantitative and qualitative data

Desirable

• experience of managing relationships with external suppliers
• experience producing health information
• experience of using InDesign

About Blood Cancer UK

FLEXIBLE WORKING & OUR BENEFITS

We welcome conversations about part time working, job shares, and all forms of flexible working right from application stage. You can get in touch with us at [email protected] if you want to ask us anything about flexible working.

Benefits: We think our benefits are brilliant, and the majority start from day 1. These are just a few of them:

• 30 days annual leave PLUS bank holidays
• Generous pension scheme and Life Assurance
• Enhanced maternity, paternity and adoption leave, as well as study leave and a day off to move house
• Wellbeing is a priority for us, we offer a wide range of individual and team support in our Wellbeing Hub
• Our Academy is our in-house Continued Professional Development (CPD) learning and development programme, including an internal mentoring scheme. We have organisation-wide focus days, which are days set aside for you to focus on your own development, without being interrupted by emails and meetings.
• Cycle to work and season ticket loans
• Opportunity to take sabbaticals

You can find full details about our benefits on our website.

Location: Working agile means we changed from having a culture where people are expected to be in the office from 9am to 5pm to one where we’re much more focused on what they deliver. We've built a positive culture where autonomy, trust, wellbeing and flexibility allow us to recruit and retain the very best people.   We recognise that teams still need to come together regularly to develop relationships and strengthen collaborative working.   Therefore, for the majority of roles, your contractual place of work will be one of our offices. The expectation for how often you will be required to attend the office is outlined in the job profile and will be discussed with you.   Details about our hybrid and agile working approach (including how travel expenses work) can be found on our website.

HOW TO APPLY

We ask you to send us a CV and cover letter. In your cover letter, we'd like to know why you're interested in working with us at Blood Cancer UK. It's also helpful if you tell us why you think you are a great candidate for this role based on the skills, knowledge and expertise section above. Your cover letter doesn't have to be too long, 1-2 pages is ideal. Please don't add photos or graphics to your CV, as we use blind shortlisting at this stage of the process.

Full details about our recruitment processes, including how we use blind shortlisting and what to expect at each stage of the process can be found on our website. Sometimes we close our vacancies early, usually because we have had a lot of great applicants, so we’d always encourage you to apply early rather than wait until the deadline.

WHY WORK AT BLOOD CANCER UK?

We're the 9th best charity in the UK to work for according to Best Companies 2021!

We started because of Susan, we’ll get there because of you.

Blood Cancer UK was started by one family who lost their daughter, Susan, to blood cancer, and that history and sense of family continues to shape who we are today. When you join Blood Cancer UK, you don’t just become an organisational employee – you become part of a collaborative community dedicated to funding research into beating blood cancer that includes some of the most inspiring people you’ll ever meet.

And we’re not that far away from beating blood cancer. We’re confident we can do it within the next generation, and this makes us hugely ambitious and gives us a sense of real urgency. It also means we’re changing quickly as an organisation as we constantly challenge ourselves and strive to become more and more effective. This pace of change means working here isn’t for everyone. But if you’re excited by the chance to work in a fast-paced, agile and supportive environment with the focus and ambition to beat blood cancer this could be the place for you! We focus on results rather than time spent at a desk, so we deliver more for people affected by blood cancer.

Blood Cancer UK offers the chance to work for and with people affected by blood cancer, and the opportunity to advance your career and develop your skillset whilst taking on exciting new challenges and making your mark.

EQUALITY, DIVERSITY & INCLUSION

We are committed to actively promoting equality, diversity, and inclusivity. Read our statement which reflects our strong drive to change in this area.

To this end we would welcome approaches from individuals from underrepresented groups, including minoritised communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

You can read some examples of how we can support you through the application and interview process here.

Documents

Health information writer and coordinator jd & person spec feb 2025

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Health information writer and coordinator

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