Director, North American Partnerships


We switched to a 4 day work week in January 2022

Posted 2 weeks ago

⚠️ You'll be automatically rejected if you can't work from USA

Signifyd is seeking a Director, North American Partnerships to join our partner team and lead a talented group of partner managers focused on eCommerce platforms, systems integrators and technology partners. You will be responsible for all partner revenue targets within North America, and will achieve success through developing and building relationships with key executive stakeholders in our top partners, building strong joint business plans, training partner sales and support staff, creating revenue opportunities with partners, support cooperative marketing efforts and co-selling in parallel with all partners’ customer facing personnel. This position will report to the VP of Global Partnerships and Channel Sales.

The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as a sales background that enables them to easily interact with customers and sales/field reps. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. Experience in the ecommerce ecosystems is a plus, particularly familiarity with the relationships between merchants, Solutions Integrators, and the platforms that they work with. This person should have a demonstrated ability to lead their team by doing the very best work they can as an individual, and inspiring the team to deliver the highest quality work to engage our partners and drive towards specific outcomes.

Key Responsibilities

  • Accountable for the North American partnership pipeline contribution and bookings number, representing the largest source of new revenue within the company
  • Direct all aspects of the strategic partner development, management and joint execution with your team of partner managers
  • Work with senior leadership to establish priorities for new partner development, exploring new opportunities for partnerships while placing enough focus on our top performing partnerships
  • Help define and develop partner programs to maximize opportunities for increasing revenue and market share
  • Identify, establish and maintain relationships with current and potential solution partners
  • Report on progress against goals, both those defined by senior leadership and by yourself with your team
  • Demonstrate technical selling skills and product knowledge in all areas, allowing your team to deliver effective presentations to both current and potential partners
  • Must be proficient with utilization of Salesforce and Partner Relationship Management tools to maintain accurate records of all sales and prospecting activities in an effort to maximize accuracy and alignment
  • Work closely with Signifyd’s Sales team to maximize speed and success of joint selling opportunities
  • Adhere to all company policies, procedures and business ethics codes
  • Act as a face of the company at trade shows and other key industry events

Required Qualifications

  • Bachelor’s degree in Business, Marketing or a related field, MBA preferred
  • The right person will possess 5+ years of people management experience, ideally in the eCommerce technology industry
  • Proven track record of initiating and successfully driving incremental revenue opportunities through partners
  • Prior experience developing highly productive partner relationships with eCommerce focused Agencies and Systems Integrators to drive sales is highly preferred
  • Demonstrated consistent quota achievement in technology sales
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
  • Must possess exceptional problem-solving, analytical, and research skills
  • Able to make independent choices and recommendations without immediate supervision
  • Travel and participation in after-hours meetings with partners as required


The annual US base salary range for this role is $144,500 - $220,000 plus bonus, equity, and benefits.

Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits in our US offices:

  • 4-day workweek
  • Discretionary Time Off Policy (Unlimited!)
  • Mental wellbeing resources
  • Dedicated learning budget through Learnerbly
  • 401K Match
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • Company Social Events
  • Signifyd Swag

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Our Working Week

We switched to a 4 day work week in January 2022

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️

Our Vacation Policy

Our vacation policy varies by location e.g. in the USA we offer Discretionary Time Off Policy (unlimited) and in the UK we offer 20 days PTO plus public holidays. For the UK this works out as:

  • 28 days
  • 52 Fridays
  • 80 days off per year

Our Remote Working Policy

We have offices in San Jose, New York, Denver, Belfast, London, Sao Paulo and Mexico City. Many of us also work 100% remotely.

Our Employee Benefits

  • Health insurance
  • 401K Match
  • Flexible working hours
  • Generous parental leave
  • Dentalcare
  • Equity / options
  • Equipment allowance

Expect to be working with

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