Customer Support Voice Agent

This is a remote position.

Schedule:

• Weekday Agent: Monday to Friday, 4:00 PM – 7:00 PM (15 hrs/week)
• Weekend Agent: Saturday & Sunday, 8:00 AM – 5:00 PM (18 hrs/week)

What You’ll Do:

• Answer incoming calls from potential and current customers
• Book appointments for our estimation team
• Engage in genuine conversations — not just reading from a script
• Represent our company with warmth and professionalism
• Handle inquiries with patience and clarity

What We’re Looking For:

• Excellent spoken English skills
• Preferably with an American or neutral accent
• Strong conversational skills — someone who can break the ice and build rapport easily
• Experience in residential construction or familiarity with the industry is a big plus
• Dependable, self-motivated, and tech-savvy
• Prior call center or customer service experience preferred

Independent Contractor Perks

• Permanent work-from-home
• Immediate hiring
• Steady freelance job

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