Customer Success Manager
Beroe
At Beroe we offer a 4-day work week (Mon-Thu) to all our colleagues – Probably the only company in India to offer such a benefit
Posted 5 months ago
Only considering candidates eligible to work in India ⚠️
Roles and Responsibilities:
- Identify upsell/cross sell opportunities within the assigned set of accounts
- Demand generation for Beroe’s products & services
- Monitor and drive accounts utilization
- Accounts health management
- Ensure renewal targets are met >= 87%; upsell targets are met.
- Relationship management with key client stakeholders
- LiVE.Ai individual / group stakeholder trainings and adoption
- Conduct account level client review sessions
- Manage / enhance user experience on and off LiVE.Ai platform
Desired Skills and Requirements:
- Excellent Communication & Presentation Skills
- Analytical & Problem-solving Skills
- Consulting Mind set
- Relationship Building – Convincing & Influencing skills
- Open to travel as & when required
- Very strong Excel and PowerPoint skills
- Strong Commercial and Business Acume
Education, desirable qualification and educational establishment, additional education:
Essential: MBA /Masters with 5-8 years of experience in account management or customer success from enterprise customers.
Anchor: #apply-for-this-job
Full name
Phone number
Upload your resume
Upload your resume
No file selected
One file only.
5 MB limit.
Allowed types: pdf, doc, docx.
Leave this field blank
