Customer Account Representative

Bluegreen Vacations

Bluegreen Vacations inspires people to discover the power of vacation and how it can lead to happier and more fulfilling lives. Our Vacation Club provides access to a collection of unique and locally-inspired resorts that span over 40 destinations across the U.S. and Caribbean. These resorts offer an array of accommodation types ranging from rustic yurts to high-end luxury homes and everything in between. And, with the Bluegreen Vacation Club's innovative points-based platform, our owners can easily personalize every vacation to their needs and desires. Our more than 3,000 associates are committed to not only providing the best vacation experiences possible for our owners and guests, but to also supporting initiatives that effect a positive change in the communities in which we live and work.

Only considering candidates eligible to work in the USA ⚠️


Work From Home!

Customer Account Representatives needed...

Bluegreen Vacations is offering full-time AND part-time opportunities to work from home in Central Indiana and Central Florida.

Submit your resume and apply today to be considered for this opportunity starting July 15!

Share Happiness

Just as every person needs a purpose, a place to belong, a reason to exist, and something to believe in, so too must companies know the why behind what they do. At Bluegreen Vacations, we believe in the power of vacation. We believe vacations make people happier by sharing time together, smiles, and memories.

Our purpose is to share happiness.

Customer Account Representative

Advanced Level Customer Service

Take a Look at Our Great Full-Time Benefits!

  • Guaranteed hourly base pay with additional incentives for performance
  • Average earning capability is $19 per hour
  • Company benefits (including select benefits for part-time positions)
  • Fun, team-oriented environment
  • Inbound call center; no telemarketing
  • Diverse career advancement opportunities
  • Skill development and network-building opportunities
  • Comprehensive virtual training program
  • Vacation discounts

Great Benefits of Working Part-Time!

  • With fewer hours committed to work, part-time may lower stress levels
  • Perfect for individuals transitioning into retirement or back into full-time work
  • A great way to supplement income from other sources or jobs
  • Provides flexibility to work from home, saving time and money on commuting
  • Learn new skills, explore different industry, and diversify experience
  • Allows for a more gradual shift in career pace
  • College students:
    • Offers more flexible schedules, allowing individuals to balance work with personal commitments, family responsibilities, and other interests
    • Leaves room to pursue further education, personal projects, hobbies, or starting own business

Role Description

Customer Account Representatives use creative problem-solving abilities to positively support and influence the customer experience.

Customer Account Representatives receive inbound calls from customers who require assistance with complex account inquiries and/or are looking for alternatives that cannot be easily found online. Combining your natural confidence with our training on specifics, and applying the empowerment granted with your role, you'll be delivering exceptional customer service from your home office.

The opportunities within this role include:

  • Personalization of the customer's journey from start to finish of each conversation
  • Reservation assistance and assurance of accurate vacation details
  • Overall customer satisfaction

Are you willing to pursue the goal of continual improvement and adaptable in a changing environment? Do you anticipate customer needs and exceed customer expectations?

If you answered "Yes" to the questions above:

We'd love to hear from you! We invite positive-minded candidates who radiate customer service and have a natural sense of hospitality to apply. Send your updated resume our way today!

More About Bluegreen Vacations Corporation...

At Bluegreen Vacations, we know where our true value lies. It's not only in our 70+ resorts spread across the U.S. and Caribbean, or even our 220,000+ owners and their guests. It is our associates—the people who work here and create remarkable vacation experiences for our owners and guests—who we value most. They are the ones that make it happen every day, at our resorts, administrative offices, and sales, marketing, and support locations. It's why we value our associates and do everything we can to support their success and growth.

Our collective success is reflected in the recognitions we've earned as one of Achievers' 50 Most Engaged Workplaces in the U.S. and one of Sun Sentinel's 2019 Top Workplaces in South Florida.

  • 2023 ICMI Global Contact Center Awards Runner-up for Medium-sized contact center.
  • Awarded Best in Class Remote Contact Center at the 2021 CCW Excellence Awards.
  • Ranked #65 on the Forbes list of America's 500 Best Midsize Employers in February 2022.

This Remote Position Requires the Following...

  • Ability to work from home with focus space and limited distractions
  • Must have reliable high-speed Internet service
  • Must live within the states of Indiana or Florida, and less than 100 miles from Indianapolis zip codes 46268 or 32819
  • Outstanding communication skills
  • Ability to navigate multiple systems including MS Office, Internet, and internal programs
  • Bachelor's degree (preferred); high school diploma or G.E.D. equivalent (required)


  • All schedules include evenings and Saturdays (Sundays off)

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation ("Bluegreen") as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems, and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test.



Bluegreen Vacations inspires people to discover the power of vacation and how it can lead to happier and more fulfilling lives.

Our Team

We're a team of 4.6k across 18 departments:

  • sales
  • marketing
  • human resources
  • administrative
  • business development
  • engineering
  • operations
  • +11 more teams

Desirable Skills and Experience

  • Outstanding communication skills
  • Problem-solving
  • Customer service
  • Hospitality
  • Adaptability
  • MS Office
  • Internet navigation

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