Creative Services Senior Account Manager

Phoenix Group

Flexible working is a core part of our employee offering and it's advertised as standard on all our job adverts, including being open to part-time (e.g. 4 day week @ 80% salary)

Only considering candidates eligible to work in London or Edinburgh, UK ⚠️

We have an incredible opportunity to join us here at Phoenix Group as an Senior Account Manager to join our Creative Services team.

Job Type: Permanent

Location: This role could be based in either our London or Edinburgh offices with time spent working in the office and at home.

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing Date:  3 July, 2025

Salary and benefits:

£60,000 - £72,000 plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

The role

To support the transformation of Creative Services by delivering best-in-class service to the business units, Group Brand & Marketing (GBAM) and the wider organisation. This role ensures seamless campaign execution, fosters stakeholder satisfaction, and contributes to the development of high-performing; insight-driven creative solutions aligned with strategic business objectives. It requires sound, strategic decision-making, the ability to manage multiple concurrent projects, and leadership of a small team of account managers in close collaboration with creative, brand and marketing teams.

What are we looking for?

Significant experience in account management, project management, or creative operations (ideally in an in-house or agency setting).

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.

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Phoenix Groupthephoenixgroup.com

The UK's largest long-term savings and retirement business.

Working Week

Flexible working is a core part of our employee offering and it's advertised as standard on all our job adverts, including being open to part-time (e.g. 4 day week @ 80% salary)

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️
    Fri

Our Vacation Policy

We offer 38 days annual leave including bank holidays, with the option to buy 5 additional days.

  • 38 days PTO
  • 52 unpaid Fridays
  • 90 days off per year

Remote Working Policy

We offer hybrid work with options to work from various UK offices.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Transparent Salaries
  • Generous parental leave
  • Dentalcare
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Mental Health Support

Desirable Skills and Experience

  • Account management
  • Project management
  • Creative operations
  • Strategic decision-making
  • Campaign execution
  • Team leadership

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