Colleague Representation Consultant

Phoenix Group

Flexible working is a core part of our employee offering and it's advertised as standard on all our job adverts, including being open to part-time (e.g. 4 day week @ 80% salary)

Only considering candidates eligible to work in Edinburgh, UK ⚠️

Job Type: Permanent

Location: Edinburgh the role is hybrid with time spent working from home and in the office.

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing Date: 14th July (23:59)

Salary and benefits:  Up to £50,000 depending on experience, 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

We have an incredible opportunity to join us here at Phoenix Group as a Colleague Representation Consultant to join Phoenix Colleague Representation Forum (PCRF) team.

Who are we?

We want to be the best place that any of our 7,800 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 business that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

Introduction and Background to PCRF:

The Phoenix Colleague Representation Forum is a modern approach to colleague representation, putting colleagues at the heart of what we do.  Engaging colleagues to share their experience of their working lives and partnering with Phoenix to make sure the colleague experience informs and influences key choices that impact colleagues across all levels of the UK Group.

The role:

Along with the other members of the central team, you will be leading the group wide representation forum, including coaching and mentoring representatives.

You will support your immediate team, including the head of the forum to deliver effective, industry empowering representation to all UK colleagues. Both in day-to-day activity and through strategic objectives.

  • Represent and support colleagues’ day to day and through change programmes, including TUPE, Consultation and Organisational Design.
  • Utilising your employment law and employee relations experience to support your team, the wider representative community and colleagues
  • Building effective relationships with a diverse group of stakeholders and organisations at all levels both internally and externally
  • Maintain a regular and clear understanding of Company strategy to effectively influence the Company on key decisions and ensure early inclusion in discussions on corporate change, in the interests of colleagues
  • Deliver, advocate and lead forum strategy and direction ensuring it is clearly communicated, well supported, and consistently delivered
  • Collate and present the collective views of colleagues to the Company through a variety of channels to ensure that the best interests of colleagues are appropriately represented
  • Using judgement to plan and manage multiple priorities and deadlines without impact on quality of output

What are we looking for?

  • Knowledge and experience in employment law, Employee Relations and change programmes.
  • A strong sense of judgment, accountability, decision making with ability to consider wider implications
  • Ability to interact effectively and quickly build credibility
  • Have a pragmatic and positive attitude and be an effective influencer


  • Experience in leading others

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix




The UK's largest long-term savings and retirement business.

Working Week

Flexible working is a core part of our employee offering and it's advertised as standard on all our job adverts, including being open to part-time (e.g. 4 day week @ 80% salary)

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️

Our Vacation Policy

We offer 38 days annual leave including bank holidays, with the option to buy 5 additional days.

  • 38 days PTO
  • 52 unpaid Fridays
  • 90 days off per year

Remote Working Policy

We offer hybrid work with options to work from various UK offices.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Transparent Salaries
  • Generous parental leave
  • Dentalcare
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Mental Health Support

Our Team

We're a team of 8.2k across 19 departments:

  • business development
  • finance
  • consulting
  • operations
  • human resources
  • engineering
  • information technology
  • accounting
  • media and commmunication
  • data science
  • support
  • +8 more teams

Desirable Skills and Experience

  • Employment law
  • Employee relations
  • Change programmes
  • Judgment
  • Decision making
  • Influencing

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