Business Analyst

The Revenue Operations team is the cross-functional department that supports all business functions (Sales Development Representatives, Sales, Account Management and Renewals). It manages day-to-day transformational projects to support Welcome to the Jungle’s growth and the commercial teams’ development ambitions.

Revenue Operations is the main point of contact for other departments: Marketing, Finance, Product, Media and Corporate Production, giving it a global view of the company’s business challenges.

You will join the Revenue Operations team, working alongside about one hundred colleagues in the global Revenue organization.

As a Business Analyst intern, you will report to Thibault, Senior Process & Tools Manager, within an eight-member team (Maria, Lucas, Mathilde, Clément, Lucie, Margaux and Emeric) focused on optimizing commercial performance through expertise in processes, tools, enablement and data.

This internship covers three key areas: performance analysis, tool and process optimization, and knowledge management.

1. Data Analysis & Reporting:
   • Extract data from our CRM (HubSpot) and other dashboards.
   • Track and drive commercial performance indicators to: • Understand the customer lifecycle from pre-sales to sales, onboarding and renewal, and make data-driven recommendations. • Draft and share reports at key moments (monthly reports, Revenue All Hands), including detailed analyses and action plans. • Collaborate with the data team on major growth projects.
2. Processes & Tools:
   • Optimize workflows across business teams to improve collaboration with Finance and Data.
   • Develop new commercial workflows to shorten the sales cycle (lead-hunting scenarios, client segmentation, etc.).
   • Monitor sales performance data and implement corrective actions with new tools.
3. Documentation & Team Support:
   • Serve as the guardian of our methods and the point of contact for adoption of processes.
   • Write and update the internal knowledge base.
   • Organize and manage training sessions.
   • Collect team feedback.

Why join us?

• Ambitious project in recruitment and employer branding, with plenty of opportunities to innovate.
• A united, enthusiastic team of 300+ people in France and the UK, committed to making work more meaningful.
• Diverse internal functions (video production, tech, content) in a stimulating environment.
• Many internal events: monthly apéros, all-hands, off-sites to build team spirit.

What we offer:

• Internship stipend of €1,200 or €1,400 gross per month depending on study level.
• Up to 50% remote work.
• Switch to a 4-day workweek after one month full-time.
• Digital meal vouchers (€9) funded 50% by Welcome.
• 75% public transport reimbursement.
• One extra day off per month.

Preferred experience:

• Strong Excel skills.
• Fluency in French and English.
• Solid analytical abilities.
• Proactive in proposing and implementing new solutions in a creative environment.
• Organized and rigorous, able to manage multiple projects.
• Understanding of commercial team processes.
• Strong interpersonal skills and clear communication to interact with stakeholders up to C-level.

Nice to have:

• Knowledge of SQL, databases, and data visualization (Omni).
• Experience with a CRM like HubSpot.

Welcome to the Jungle is committed to positive social impact, diversity, inclusion and equity. All applications are evaluated fairly based on skills and motivation.

Recruitment process:

1. 30-minute interview with Lilia, Talent Acquisition Assistant.
2. 45-minute values and role-focused interview plus a case study with Thibault, Senior Insights & Strategy Manager.
3. 1-hour values interview with Maria, VP Revenue Operations.

Good luck!