Strategy & Operations Analyst (Internship)

The position

Job description

This position is for native French speakers only

The Revenue Operations team is the cross-functional department for the company’s commercial functions (Sales Development Representatives, Sales, Account Management). It manages day-to-day structuring projects to support Welcome to the Jungle’s growth and the development ambitions of the commercial teams.

Revenue Operations is the main point of contact for other departments of the company: Marketing, Finance, Product, Media and Corporate Production, giving it a global view of business issues across the company.

You will be part of the Revenue Operations team and will work with the global Revenue team composed of around one hundred employees.

As a Sales Operations intern, you will work with Thibault, Senior Sales Operations Manager, within a great team of nine people: Maria, Lucas, Mathilde, Clément, Lucie, Margaux, Caroline and Emeric, each focused on optimizing commercial performance through different expertise (process, tools, enablement, data...).

This Sales Ops internship is based on three themes: performance analysis, optimization of tools and processes, and knowledge management.

Data Analysis & Reporting:

You will be responsible for collecting data extracted from our CRM (HubSpot) and the different dashboards we use. In collaboration with other team members, your role will be to monitor and drive commercial performance indicators in order to:

• Understand how the client cycle works, from pre-sales to sales, onboarding and renewal phases, and propose recommendations based on data.
• Write reports and share them with teams during key moments: monthly report, Revenue All Hands… For example, you may be asked to provide a detailed report on a strategic business topic and propose interpretations and resulting actions.
• Liaise with the data team to advance major projects related to company growth.

Process and Tools:

You will be responsible for optimizing some processes used by the different business functions, particularly to improve cooperation with two key teams for you: Finance and Data.

• Developing new commercial workflows to reduce the sales cycle (implementing prospecting scenarios, segmenting client portfolios by typology, etc.).
• Monitoring and analyzing performance data of sales activities to implement corrective actions through new tools.

Documentation and Team Support:

As a true guardian of knowledge about our methods, you will be the teams’ primary contact to ensure perfect learning and adoption of our processes. In this capacity you will work on:

• Writing and updating our internal knowledge base.
• Creating and managing training sessions for teams.
• Collecting feedback.

Our support for your success:

We help students professionalize through our evolving support:

• Enriching assignments to develop your potential
• Caring and attentive management
• Personalized follow-up by our HR team

For all these reasons, we were awarded the HappyIndex®Trainees | France 2024 label.

Perks we offer:

• Gross stipend of €1,200 or €1,400 per month depending on level of study
• Remote work
• Move to a four-day work week after 1 month at full time
• Swile card - meal vouchers of €9 funded 50% by Welcome
• 75% reimbursement of transport passes
• 1 day off granted per month

Preferred experience

There is no single profile at Welcome to the Jungle; we come from very different backgrounds and that is our strength!

We invite you to apply if you are motivated and interested in innovation and the world of employment in general, and if:

• You are fluent in French and English
• You have strong analytical skills
• You are very comfortable with Excel
• You are proactive in proposing and implementing new solutions in a creative team and environment
• You are organized and rigorous and able to manage several projects in parallel
• You understand the challenges and processes of a commercial team
• You have interpersonal ease and clear communication skills to work cross-functionally and interact with stakeholders up to C-level.

Nice-to-haves:

• Knowledge of SQL, databases, and data visualization (Omni)
• Previous experience using a CRM like HubSpot or familiarity with similar tools

Welcome to the Jungle aims to have a positive social impact and pays particular attention to respecting diversity, inclusion and equity. Each application will be treated fairly and based on the skills and motivations of the candidate.

Recruitment process

Step 1: a 30-minute interview with Ketty, Talent Acquisition Assistant

Step 2: a 45-minute interview focused on values and role projection questions. Presentation of a case study with Thibault, Senior Sales Operations Manager

Step 3: a 1-hour interview dedicated to values with Thomas, VP Revenue Operations Contractor

Good luck!