Branch Manager

Welcome to Intesa Sanpaolo Bank, a bank that cares about everything that matters to you.

Intesa Sanpaolo Bank d.d. BiH is a member of PBZ Group, which is also part of the Intesa Sanpaolo Group, one of the largest banking groups in Europe.

Intesa Sanpaolo operates in 12 countries of the Central and Eastern Europe and Mediterranean region through its direct subsidiary banks, with 1,400 branches and 8.4 million clients.

Intesa Sanpaolo Bank is a commercial bank and one of the leading banks in the Bosnia and Herzegovina market. It provides all types of banking services in domestic and foreign currency with a broad portfolio of services intended for corporate banking and retail customers. The bank operates through 5 main regional branches and 44 operational units, owns an extensive network of ATMs and POS terminals, and is present throughout Bosnia and Herzegovina.

Responsibilities:

• Leading, organizing and supervising the work of employees on tasks involving all products/services within the branch/counter scope
• Supervising the management of the client portfolio (regular, affluent, VIP) by personal bankers
• Collaborating with the Debt Collection Directorate on matters of loan collections and complaints regarding credit and credit/revolving and charge bank cards
• Responsible for the application of the Law on Prevention of Money Laundering and Terrorist Financing
• Ensuring consistent adherence to procedures, decisions, instructions and internal acts of the Bank
• Monitoring budget achievement
• Responsible for safe deposit box operations, monitoring and collecting overdue receivables from safe usage fees and initiating legal actions in cooperation with the Legal Affairs Directorate regarding clients' safe debt
• Responsible for correct use of fiscal cash registers in accordance with instructions from the Accounting Directorate
• Responsible for control of domestic and foreign payment orders, currency conversion orders and loan disbursement orders
• Responsible for implementing the cash operations rulebook
• Insurance mediation tasks
• Other tasks as instructed by the supervisor

Required Experience:

• 3 years of work experience in retail banking (banking operations with the population)

Required Skills, Qualifications and Knowledge:

• University degree or secondary school degree in Economics
• Required professional exams: Banking exam; standard banking training program; passed professional exam for insurance representation at the Insurance Supervisory Agency of FBiH
• Category B driving license
• Computer skills
• Specialist knowledge of English

If you are proactive, motivated, well-organized, flexible, enjoy working in a team and meet the criteria necessary for individual positions within the Organization and Systematization Rulebook of Intesa Sanpaolo Bank Bosnia and Herzegovina, we will be pleased to meet you and offer you a position in our Bank team, which is growing stronger every day.