Branch Customer Service Representative

Only considering candidates eligible to work in Budapest, Hungary ⚠️

Our bank is a subsidiary of the Italian Intesa Sanpaolo Group. As a universal credit institution and a key player in the domestic financial market with over 45 years of experience, we continuously seek innovative, tailored solutions for our clients, and our colleagues actively participate in this process. If you value an international background, a friendly and supportive atmosphere, and a workplace where your development and well-being truly matter, don’t wait any longer!

Tasks you will master:

  • Provide professional support to retail customers arriving at the branch.
  • Offer financial advice regarding accounts, savings and unsecured loans.
  • Introduce and support the use of digital banking channels (mobile app and internet banking).
  • Understand customer needs and recommend appropriate products.
  • Perform administrative tasks related to sales and customer service processes.

You are a great fit if:

  • You have at least a secondary education.
  • You have 3 years of experience in customer handling and sales.
  • You want to build your career in the banking sector.
  • You seek continuous learning and development.
  • You are interested in modern financial products and digital solutions.
  • You have outstanding communication skills and can easily connect with diverse customers.
  • You keep your team’s goals in mind alongside your own successes.

Advantages:

  • Experience in selling banking products.
  • Qualification as a currency and forint cashier.
  • Experience in cash handling.

We reward your talent:

  • Annual gross HUF 500,000 cafeteria allowance.
  • Interest-free home loan option after probation.
  • Onboarding bonus: HUF 150,000 after six months and HUF 150,000 after one year of employment, upon meeting conditions.
  • Quarterly performance-based bonus.
  • Health and well-being support: health insurance, second medical opinion and treatment by international specialists, psychological counseling under the Expert Help Program.
  • Support for summer camps during school breaks.
  • Banking and partner discounts on purchases and services.

Join us because:

  • You will have a secure job at a Hungarian subsidiary of an international bank group.
  • You and your colleagues will find solutions to every challenge, as a supportive community is fundamental here.
  • We care about your professional growth and offer a wide range of training opportunities.
  • We enrich everyday life with online and in-person programs.

Be part of CIB and find your place!

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Intesa Sanpaologroup.intesasanpaolo.com

Leading Italian banking group offering extensive financial services globally.

Working Week

All our employees work a 4 day work week, 36hrs per week. at full pay.

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️
    Fri

Our Vacation Policy

Our employees receive 34 vacation days annually, including public holidays, with additional leave for study and family reasons.

  • 34 days
  • 52 Fridays
  • 86 days off per year

Remote Working Policy

Our employees can work remotely for up to 120 days a year, with flexible working days.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Transparent Salaries
  • Generous parental leave
  • Dentalcare
  • Company retreats
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Yearly bonuses
  • Mental Health Support

Desirable Skills and Experience

  • Customer service
  • Financial advising
  • Digital banking
  • Sales
  • Administrative tasks
  • Communication skills
  • Teamwork
  • Continuous learning

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