Bank Branch Customer Service Representative

Only considering candidates eligible to work in Budapest, Hungary ⚠️

Our bank is the subsidiary of the Italian Intesa Sanpaolo Group. As a universal credit institution and one of the significant players in the domestic financial market, we have more than 45 years of experience. We continuously look for innovative, customer-tailored solutions, in which our colleagues actively participate. If an international background, a friendly and likeable atmosphere, and a workplace where your development and well-being genuinely matter are important to you, don't wait any longer!

Responsibilities you will become expert in:

  • Customer reception: you will be the first impression, greeting arriving customers with a smile, guiding them and helping them reach the appropriate administrator.
  • Customer support: you will confidently answer simpler questions and find quick solutions to problems.
  • Administrative tasks: organizing, filing and precise handling of documents.
  • Supporting banking back-office processes: you will assist the bank colleagues in their daily work and get to know branch operations and processes up close.

This is for you if:

  • You can work 20 hours per week in person at the bank branch and are open to long-term development and career opportunities – potentially as a full-time banking advisor in the future.
  • You work independently and precisely and are not afraid of responsibility.
  • You communicate confidently and enjoy answering simpler customer inquiries.
  • You have strong problem-solving skills.
  • You are interested in banking products and would gladly take part in the dynamic everyday life of the branch.

We value your talent:

  • You can develop through real professional tasks, supported by colleagues.
  • You will have a good chance to apply for our junior positions later.
  • You will receive internship benefits with paid leave.
  • We will officially confirm the time spent with us as professional practice to your higher education institution.

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Intesa Sanpaologroup.intesasanpaolo.com

Leading Italian banking group offering extensive financial services globally.

Working Week

All our employees work a 4 day work week, 36hrs per week. at full pay.

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️
    Fri

Our Vacation Policy

Our employees receive 34 vacation days annually, including public holidays, with additional leave for study and family reasons.

  • 34 days
  • 52 Fridays
  • 86 days off per year

Remote Working Policy

Our employees can work remotely for up to 120 days a year, with flexible working days.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Transparent Salaries
  • Generous parental leave
  • Dentalcare
  • Company retreats
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Yearly bonuses
  • Mental Health Support

Desirable Skills and Experience

  • Customer reception
  • Customer support
  • Administration
  • Problem solving
  • Communication
  • Attention to detail
  • Banking products
  • Responsibility

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