Auditor, Internal Controls Assurance

QBE Insurance Group

We offer a range of options to support your work/life balance, including flexible start and finish times, part-time work, job sharing, 9 day fortnight and flexible leave options.

Only considering candidates eligible to work in Manila, Philippines ⚠️

Primary Details

Time Type: Full time

Worker Type: Employee

Based in Manila and reporting to the Team Lead, Internal Controls Assurance. This role will undertake control audits across the Global QBE Finance environment, whilst also assisting with standardizing the process and control documentation across Finance.

This role will require incumbents to use judgement to assess the operating effectiveness of controls, evaluate the adequacy of supporting documentation, and challenge divisional accounting teams to remediate control deficiencies. This will require experience and understanding of financial controls and an ability to distinguish what is acceptable and what is not.

This role also has a dotted (matrix) reporting line into the Head of Group Finance Operation Risk & Assurance.

Strategy and Planning

  • Active understanding of QBE.
  • Proactively monitor the testing universe and related risk profiles and recommend changes and updates.
  • Ensure that review work is aligned and the assurance methodology.
  • Monitor and address regulatory requirements relating to ICA and support ICA audits designed to address regulatory requirements, if any.

Policy, Process and Procedures

  • Deliver assigned work to expected quality and in line with assurance methodology and professional standards.
  • Identify and propose improvements to the assurance testing programs.
  • Actively and effectively uses related assurance technology, including WDesk, on as required on reviews and engagements.
  • Effective and efficient management of resources, time and budgets.
  • Compliance with GSSC and QBE policies.

Environmental Awareness/Customer Focus

  • Build and maintain effective ongoing working relationships within the GSSC to understand needs and manage expectations.
  • Evaluate the efficiency and effectiveness of business operations and processes.
  • Identify issues and practical, commercial, and relevant recommendations.
  • Collaborate with key stakeholders by sharing knowledge and delivering against audit requests and inquiries
  • Demonstrate sound and up to date knowledge of the GSSC’s operations, insurance & BPO industry, and relevant regulatory requirements.

Technical Performance

  • Apply professional and accounting judgement to not only assess the performance of controls but also evaluate the adequacy and completeness of the supporting documentation
  • Make judgements on the effectiveness of controls and suggest improvements.
  • Challenge divisional accounting teams to remediate control deficiencies.
  • Review work and provide technical knowledge and guidance to ensure the adequacy of the review procedures
  • Examine reports and related documentation, and demonstrate an attention to detail, to ensure achievement of business objectives
  • Effective completion of reviews of moderately complex areas with minimal supervision.
  • Conduct effective and efficient engagement meetings.
  • Conduct special investigation reviews and ad hoc requests as needed.
  • Deliver all scheduled reviews on time and to budget.

People Management - This is not a role with people management responsibilities.

  • Seeks to be highly productive, including proactive management of personal utilisation in co-ordination with the ICA team.
  • Develop and maintain effective working relationships.
  • Professional, respectful, and sensitive to interactions with others across Finance and broader, in line with QBE DNA values.


  • Strong understanding of risk and internal control concepts, in particular relating to insurance business processes, BPO in general, and risk management.
  • Understanding of internal auditing standards, governance frameworks and risk assessment practices.
  • Understanding of basic aspects of accounting and financial reporting.
  • Basic understanding of Philippines regulatory environment, including basic compliance obligations.
  • Prior industry experience in financial services and insurance - desirable.


  • Ability to work independently, with limited direction and guidance, and provide appropriate coaching to other internal audit team members.
  • Strong verbal and written communication skills, to effectively present to peers and management.
  • Ability to persuade others, sell ideas and obtain management buy-in for constructive change.
  • Well-developed analytical and problem-solving skills
  • Experience in performing multiple projects and working with varying team members.
  • Adaptable to change and able to work in a high changing environment.
  • Use of desktop applications, including data analysis tools


  • At least 3-5 years’ experience in a similar role
  • Relevant qualifications in finance, financial analysis, commerce or equivalent


  • Bachelor's Degree or equivalent combination of education and work experience
  • Education Specifics: Bachelor of Science in Accountancy


  • Certified Public Accountant and/or Certified Internal Auditor

QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

•We are customer-focused

•We are technical experts

•We are inclusive

•We are fast-paced

•We are courageous

•We are accountable

•We are a team

•All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Insurance

Global insurance leader with operations in 28 countries.

Working Week

We offer a range of options to support your work/life balance, including flexible start and finish times, part-time work, job sharing, 9 day fortnight and flexible leave options.

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️

Our Vacation Policy

We offer 31 days of PTO, including annual leave and additional flexible leave options

Remote Working Policy

We offer a hybrid remote working model.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Generous parental leave
  • Dentalcare
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Yearly bonuses
  • Mental Health Support

Our Team

We're a team of 14k across 19 departments:

  • business development
  • finance
  • engineering
  • support
  • information technology
  • operations
  • consulting
  • human resources
  • accounting
  • +10 more teams

Desirable Skills and Experience

  • WDesk
  • Data analysis tools
  • Risk management
  • Internal control concepts
  • Internal auditing standards
  • Financial reporting
  • Philippines regulatory knowledge
  • Strong communication
  • Analytical skills
  • Problem-solving
  • Project management
  • Adaptability

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