Admin Assistant

This is a remote position.

**Schedule:**Flexible, 20 hours per week - availability within Central Time (11PM to 8AM Manila Time)

Responsibilities:

• Address and respond to customer inquiries via phone, chat, email, or video calls, ensuring a high level of professionalism and clarity.
• Efficient data entry and meticulous record-keeping.
• Prepare detailed reports and craft presentation templates using tools like Google Slides.
• Prepare and organize sales invoices, contracts, and other financial documents.
• Update and maintain customer records, marketing lists, and other databases.
• Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
• Assist in organizing and scheduling meetings, appointments, and events.
• Handle sensitive customer information with discretion and ensure data protection.

Requirements

Requirements:

• Strong written English proficiency and effective verbal communication skills
• Experience in handling voice interactions with a focus on customer satisfaction.
• Must be good at call note taking.
• Demonstrated reliability with a keen attention to detail.
• Must know how to use Basecamp. Knowledge with other project management tools is a plus!
• Basic proficiency in Excel and other MS Office tools.
• Quick learner with the ability to adapt to changing tasks and priorities.
• Technical proficiency, including familiarity with G-suite and other online tools.

Highly Regarded Skills and Experience:

• Prior experience in a similar administrative or support role with voice interactions.
• Experience in event planning or coordination.

Benefits

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Steady freelance job
• Remote work flexibility