All our team can choose between a 5, 4.5 or 4 day work week.

Only considering candidates eligible to work in Australia ⚠️

In A Nutshell

Manage our day-to-day accounting and finance operations and help us further refine all aspects of our financial health and compliance.

A Little About You

You’re a numbers guru. You are CA / CPA qualified with minimum 4+ years experience. You might have prior experience in a high growth technology company (but that’s not essential). You have strong general accounting experience spanning across all aspects of the accounting and finance functions and are passionate about applying this to our fast growing operations. You have comprehensive knowledge of accounting standards and Australian tax and compliance requirements. You love staying on top of best practices in the industry and enjoy both sharing what you know and learning from others.

You enjoy working in a fast-paced environment and the variety of work that comes with working in a small team. You’re a self-starter and thrive on autonomy, proactively identifying ways to optimise your own efficiency and output of the team. You’re excited about the challenge of charting your own path in a cross functional team.

Attention to detail, analytical skills, and problem solving are your core strengths and you are able to balance these to iterate on existing processes to continue levelling up the team and your work, with solid written and verbal communication skills to disseminate your work through the team in a remote environment.

Who We Are

Lyssna, formerly known as UsabilityHub, is a remote all-in-one research platform that allows users to deeply understand their audience and move in the right direction — faster. Our mission is to put people at the heart of solutions to improve the quality of experiences in the world. With Lyssna, you can set up research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that end users will love.

Lyssna is fully remote and embraces a flexible work culture, with team members located across the globe. Established in 2008, Lyssna is a fully bootstrapped, B2B SaaS platform with a focus on sustainable growth — we’ve got a big future and we are looking for the best talent to join our team and help us deliver on our mission at even greater scale.

Why We Need You

We have spent the last few years setting up the systems and processes to support our expanding platform and growing business. We’re now at a point where we need to optimise our internal operations to support the next phase of growth. As our Accountant, you will be a core part of our Finance and Operations team. You will be responsible for the central accounting and finance function spanning internal and statutory reporting, accounts receivable and payable, payroll and cash management and internal controls.

How We Work

  • We work hard and want to make an impact in the world. We’re passionate about high-quality work. We love delivering value to our customers.
  • We support each other and understand that individual success is dependent on the success of everyone else. We invest in our personal and professional growth and consider learning, reflection, and up-skilling central to our jobs.
  • We’re a small team that punches above our weight. Competitors have teams 2-4x our size and our delivery cadence is similar to theirs.
  • We hire great people and give them autonomy and responsibility.
  • We’re passionate about regularly adjusting and learning from feedback - both in terms of our customer value and our internal ways of working.

Picture Yourself In The Role

In your first month here, you would have:

  • Built a solid understanding of our key financial systems and internal operations / processes.
  • Dived into our day-to-day financial operations, including assisting with bookkeeping, month-end close and reconciliation processes.
  • Put together our monthly financial reporting pack, ensuring accuracy and compliance with accounting standards and regulatory requirements.
  • Attended regular finance meetings with our founders.
  • Processed our payroll, supplier payments and expense reimbursements.
  • Managed all our statutory and tax obligations in Australia.
  • Paired with our sales team to troubleshoot some questions from our customers regarding their payments and invoices.
  • Had calls with team heads across the business to reconcile their teams’ expenses and understand their budgeted spend.
  • Met stakeholders from our key supplier/partner relationships and understood how they contribute to your work.


This role is open to candidates in Victoria, Australia.

Perks and Benefits

📅 Flexible work: We make sure work fits your lifestyle. We’re fully remote.

💰 Employee profit sharing & equity: We share in our success by offering all team members a percentage of quarterly profits and access to our employee share options program.

👶 Generous parental leave: We support growing families with 14 weeks paid leave for primary carers and 6 weeks for secondary carers.

📚 Dedicated development & growth: We offer AU$1,500 per year for you to spend on books, courses, and events, along with six paid Level Up days.

💻 Workspace: Whether you’re working from home or a co-working space, we’ll help you with what you need to do your best work.

😄 Wellbeing support & coaching: To help all our people be well and work well, we provide access to a complimentary and confidential Employee Assistance Program, performance coaching, and wellbeing days.

Keen to apply?

Please upload your resume, a cover letter to introduce yourself and why you’d be a good fit for the role.

The interview process

For this role, our interview process has four steps:

  • Introductory call: An introductory conversation to discuss the role, the team and your relevant experience and suitability. This interview will be with our People and Culture Manager and/or the hiring manager.
  • Follow up call: A conversation to dive deeper into what we discussed in the introductory call and an opportunity for you to ask more questions about the team and the role. If successful following this, you will be invited to complete a task relevant to the role - this is designed for us to assess your capabilities and for you to get a taste of what the role entails. You’ll get to meet more members of the team as part of this interview.
  • Final interview: A presentation to discuss the task and an opportunity for both parties to ask further questions around how you work in teams, our company values, and alignment around expectations of the role.
  • Reference checks: We’ll speak with a couple of your references to answer any remaining questions we have around fit. We also conduct a police check for Australian residents (a requirement for SOC 2).

If you have any questions around the process we’re always happy to share more context in the introductory call.

Lyssna is a remote user research platform that takes the guesswork out of design decisions.

Working Week

All our team can choose between a 5, 4.5 or 4 day work week.

Our 4 day week = any day off

Our Vacation Policy

We offer 20 days/year PTO plus public holidays. For example, if you work from Australia this would work out as:

  • 27 days PTO
  • 52 unpaid days
  • 79 days off per year

Remote Working Policy

Our team can work remotely within Australian (AEST) or from our office in downtown Melbourne.

Company Benefits

  • Health insurance
  • Flexible working hours
  • Generous parental leave
  • Profit sharing
  • Equipment allowance
  • Professional Development Budget

Our Team

We're a team of 41 across 9 departments:

  • engineering
  • support
  • sales
  • product management
  • arts and design
  • operations
  • entrepreneurship
  • marketing
  • information technology

Desirable Skills and Experience

  • General Accounting
  • Australian Tax Compliance
  • Financial Reporting
  • Accounts Receivable
  • Accounts Payable
  • Payroll Management
  • Cash Management
  • Internal Controls
  • Bookkeeping
  • Analytical Skills
  • Problem Solving
  • Communication

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