Account Director

Hey Honey, we're a global social-first creative agency built for the future, putting culture, community, and the planet first. We're looking for an Account Director to join our team and be a part of the next chapter of our exciting agency evolution.

Our mission is to connect brands to their communities through impactful creative that drives positive change in behaviour. The team is small, our work is global, and we believe results should be meaningful. From tackling global creative challenges to championing sustainability, our work needs to matter and positively impact our clients, consumers, communities, and the climate.

Role Reporting into the leadership team, the role is based in Amsterdam, Netherlands. You will manage a range of clients within consumer technology, fashion, and beauty. Making clients happy with social-first work that delivers impactful results.

Responsibilities Your responsibilities include building and nurturing strong client relationships, delivering client satisfaction, managing the agency team to develop their careers, winning creative awards, winning more clients and identifying new areas of growth for the agency.In addition:

• Coming from a creative agency background, you will need to understand the power of creative, data, and KPIs of mobile, social, and digital advertising & marketing
• 100% confident in giving clients advice, making sure your team is as confident in doing so, and equally happy and able to get on with it when it gets rejected.
• A subject matter expert - unashamedly nerdy about social media, digital, creative, and particularly the bits no one else understands.
• A restless, creative nature, keen to get up on stage and claim awards you and your team have won.

KPIs

• Delivering 80+ out of 100 client satisfaction from your clients
• Identifying and securing upsell opportunities with existing clients
• Oversee client budgets so they are being appropriately serviced
• Oversee wrap ups & creation of case studies for each of your client projects

Perks

• 4 Day work week
• 20 Day holiday allowance
• Hybrid working
• Workplace pension scheme
• Employee referral bonus
• New business introduction commission
• Health & wellbeing allowance incl. on-site gym

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